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  1. #1
    Quicktime won't open

    Member Since
    May 31, 2010
    Posts
    21
    Specs:
    iMac 27"3.06GHZ INTEL CORE 2 DUO ATI RADEON HD 4850 512MB4GB 1066MHZ DDR3 SDRAM,1TB SERIAL ATA DRIVE
    Quicktime won't open
    I have new iMac 27 when i click on quicktime logo in applications it jumps into the dock and that is it? i am trying to play Mpeg-4 tutorial video but it says 'could not be opened the movie is not in a format that quicktime understands'
    any help would be appreciated.

  2. #2
    Quicktime won't open
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,289
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    Firstly, download VLC Player to deal with your Mpeg4 video.

    If Q'time can't play an mpeg4 file, it suggests that the file itself may be corrupted. Using VLC may show that.

    Repair permissions, preferably using the correct version of OnyX for your OS, to see if access to Q'time is restored.
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    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

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