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  1. #1
    Removing iUserbar?!?!

    Member Since
    Jun 19, 2010
    Posts
    4
    Removing iUserbar?!?!
    A friend of mine used my MacBook yesterday and when he was done, Safari suddenly had this thing called iUserbar installed into it. I deleted it from my applications menu (and then from recycling) and can't seem to find any other parts of it located anywhere else on my Mac, but it still pops up whenever I open Safari.

    I've also completely removed Safari and reinstalled it - which didn't fix the problem, either.

    I'm afraid this thing is doing harm to my Mac and/or gathering private information.

    Can somebody PLEASE aid me on its removal? Thank you so much.

  2. #2
    Removing iUserbar?!?!
    bobtomay's Avatar
    Member Since
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    A little nasty installed by the Spirit jailbreak or more probably a site faking the real developers site.

    Have you quit and re-opened Safari or rebooted the machine since you deleted it?

    Check in your user folder under Library / Application Support and also Library / Safari

    From now on, make anyone using your computer do so in the Guest account, not your user account.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3
    Removing iUserbar?!?!

    Member Since
    Jun 19, 2010
    Posts
    4
    winpenn had
    I have reinstalled Safar and restarted it many times, yes. I've also restarted my Macbook twice.

    I discovered in Application Support there is a folder called CONDUIT, which is where this toolbar stems from. However, I continue to put it in the recycling bin, empty bin, but it keeps coming back whenever I open or close Safari (depending on whether or not Safari is open when I delete it). Been doing this process over and over and I can't figure out where the rest of it is.

    I checked in Safari's folder in Library, but can't seem to see anything out of place. Can anybody tell me the list of what belongs in there, that way I can see if I've got something extra?

    Thanks for the response, Bob.

  4. #4
    Removing iUserbar?!?!
    bobtomay's Avatar
    Member Since
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    Specs:
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    Also check these folders in that same location.
    Preference Panes
    Preferences
    Internet Plug-ins
    LaunchAgents

    my Safari folder looks like this:
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5
    Removing iUserbar?!?!

    Member Since
    Jun 19, 2010
    Posts
    4
    to clucks
    Thanks. Checked all of those and didn't see anything unusual.

    I even went as far as deleting the Conduit folder, then uninstalling Safari, then double-checking to make sure Conduit was still gone before reinstalling Safari - and BAM, Conduit/iUserbar still came back.

    I'm hoping somebody on here has had this problem before and can give me their exact remedy!

  6. #6
    Removing iUserbar?!?!
    bobtomay's Avatar
    Member Since
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    Have clicked on the Help menu in Safari and selected Installed Plug-ins?

    Also checked Mac...HD/Library/Internet Plug-ins - could be there if it was installed for 'all' users.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  7. #7
    Removing iUserbar?!?!
    dtravis7's Avatar
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    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Not sure if this will help in this case of not but how about deleting the safari plist file?

    com.apple.Safari.plist

    It's located in Users/Username(yourusername)/Library/Preferences.

    Maybe it's launching it from there.

    Edit: Found this. See if this does it for you. Let us know.

    To manually uninstall the toolbar from Safari on Mac:
    Run /Applications/Toolbars/<Toolbar name>/Uninstall.app
    In case the application fails you need to delete the followings:
    /Library/Application Support/Conduit
    /Library/InputManagers/CTLoader
    /Library/Receipts/ctloader.pkg
    /Library/Receipts/<Toolbar name>.pkg
    /Library/Application Support/SIMBL/Plugins/CT2285220.bundle
    /Users/<User name>/Library/Application Supports/Conduit

  8. #8
    Removing iUserbar?!?!
    bobtomay's Avatar
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    Well, I just went and found it and installed it.

    click the down arrow at the left hand side of the toolbar
    select 'Toolbar Options' from the list
    go to the 'Additional Settings' tab in the popup window
    click on the 'Uninstall Toolbar' button
    click 'Yes'


    Gone...
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  9. #9
    Removing iUserbar?!?!

    Member Since
    Jun 19, 2010
    Posts
    4
    dtravis7, thanks for attempting to help but I decided to give Bob's solution a shot first and it worked.

    Bob, thanks a lot! That was real dumb of me. I just closed out/deleted the toolbar before, so just the yellow bell thing would be displayed every time Safari started. In order to attempt your solution I had to re-download iUserbar so I had the toolbar itself back. Your solution worked in a second. It's hard to believe somebody would make it so easy to get rid of a toolbar but they did and my Safari is back to normal.

    Thanks for all the assistance!!!

  10. #10
    Removing iUserbar?!?!

    Member Since
    Aug 07, 2011
    Posts
    4
    hey me too
    i dont have a mac, nor do i use safari. but i got iuserbar stuck on my google chrome. can anyone help me remove it.

  11. #11
    Removing iUserbar?!?!
    chas_m's Avatar
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    leelavell72: try reading post #8 in this thread.

    MasterUnholy: the advice about NEVER letting anyone else use your account bears repeating, especially if they're going to do something that dumb. This is exactly what the guest account option is for.

  12. #12
    Removing iUserbar?!?!

    Member Since
    Aug 07, 2011
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    4
    ummmmmm......yeah google chrome doesn't give you those options. so that didn't help at all. otherwise i wouldn't have asked.

  13. #13
    Removing iUserbar?!?!
    chas_m's Avatar
    Member Since
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    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Ummmm ... Bob's post (#8) didn't mention a browser at all. He was talking about the tools within the iUserbar itself.

    Since iUserbar doesn't actually care what browser its being installed onto, it should look exactly the same for all browsers.

    Maybe a screenshot would help us help you.

  14. #14
    Removing iUserbar?!?!
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
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    With extensions being used now in several of the browsers, and in Chrome in particular (Safari is probably similar), extensions will be removed in the extensions window.

    On the Menu, head for Window - Extensions.
    On the extension you want to remove, click Uninstall - twice.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  15. #15
    Removing iUserbar?!?!

    Member Since
    Aug 07, 2011
    Posts
    4
    i've attached the picture of the toolbar options box that it gave me. see no option to uninstall. bob if you could tell me how to get to the window-extensions that might help me out quite a bit. thanks.
    Attached Images Attached Images

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