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  1. #1
    Microsoft Word for Mac - All menus have vanished!

    Member Since
    Jun 06, 2010
    Posts
    2
    Microsoft Word for Mac - All menus have vanished!

    I took this photo of my computer screen when using Microsoft Word for Mac to show you what has happened to it as it's so hard to describe. I use Office 2008 for Mac on my Mac Mini and it's been working fine for two years. The last week when I opened a word document someone emailed to me, it opened without any menus, as in the photograph
    So there is no File, no Edit, no View, no Format etc. - nothing!! Except:
    Document Elements, Quick Tables, Charts, SmartArt Graphics, WordArt
    with Document1 along the top.
    It doesn't look like a normal word document. The only way to print is CmdP, and CmdS works to save but there isn't an option to choose where to save the document or change the file name.
    I don't understand how it happened or how to get Word back to normal! Please help!

  2. #2
    Microsoft Word for Mac - All menus have vanished!
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,041
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    G'day and welcome to the forums.

    Check with whoever mailed you the document as it looks old, old old.

    Does Word work when you open it normally from your application folder?

  3. #3
    Microsoft Word for Mac - All menus have vanished!
    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,833
    Specs:
    Mac Mini Core 2 Duo
    Is that a .docx file?

    If so, you need Open XML Converter, which I have in my Applications Folder.

  4. #4
    Microsoft Word for Mac - All menus have vanished!

    Member Since
    Jun 06, 2010
    Posts
    2
    Thanks, but it isn't just one document, it's doing this for every single Word document ever since I opened the one they sent me last week, including documents I created myself before this happened.

  5. #5
    Microsoft Word for Mac - All menus have vanished!
    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,833
    Specs:
    Mac Mini Core 2 Duo
    Run this ~/Applications/Microsoft Office 2004/Additional Tools/Remove Office/Remove Office
    Then reinstall Office

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