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  1. #1
    Email Problems Entourage and Apple Mail

    Member Since
    Feb 03, 2010
    Posts
    1
    Email Problems Entourage and Apple Mail
    I recently switch to Entourage from Apple's default client Mail. I changed the default email in the Mail app to Entourage, however, When I use Preview and I select from the file menu Mail Selected Image, the program defaults back to Apple Mail instead of Entourage. Very frustrating. Other functions work and default to Entourage.

    Please some one help.

  2. #2
    Email Problems Entourage and Apple Mail

    Member Since
    Aug 16, 2009
    Posts
    41
    Specs:
    15" 2009 MBP - 2.66ghz, 350gb hdd, 4gb RAM
    Quote Originally Posted by STCopper View Post
    I recently switch to Entourage from Apple's default client Mail. I changed the default email in the Mail app to Entourage, however, When I use Preview and I select from the file menu Mail Selected Image, the program defaults back to Apple Mail instead of Entourage. Very frustrating. Other functions work and default to Entourage.

    Please some one help.
    I'm having a similar problem - but using Finder.

    I've set Entourage to be my default email (can't quite remember how ) ... but when I try to send an email through Finder (through Finder>Services>New Email with attachment) it tries to open Mail.

    I've never set Mail up - as I went straight onto Entourage.

    Can anyone please explain how I change the default setting in Finder?

    Thanks a lot in advance

  3. #3
    Email Problems Entourage and Apple Mail

    Member Since
    Aug 16, 2009
    Posts
    41
    Specs:
    15" 2009 MBP - 2.66ghz, 350gb hdd, 4gb RAM
    anyone?

  4. #4
    Email Problems Entourage and Apple Mail
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,296
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    A long shot, but look in Mail Prefs > General to see if it is still set as the default Mail reader.
    Note: I don't use Mail, and it is therefore an older version. You may find some extra prefs, like Mail Handler, in later versions of Mail.
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  5. #5
    Email Problems Entourage and Apple Mail
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,965
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Yes, odd as it may sound, you must go into Mail in order to set the default mail program to be anything other than Mail. Normally, however, once set its set.

    There is a third party preference panel called RCDefault App that will allow you to set and change the default client for various internet services from there rather than opening Safari or Mail etc. Very handy, still works in Snow Leopard. It's free!

  6. #6
    Email Problems Entourage and Apple Mail

    Member Since
    Aug 16, 2009
    Posts
    41
    Specs:
    15" 2009 MBP - 2.66ghz, 350gb hdd, 4gb RAM
    I just set Mail up - and Entourage was already set as the default email app.
    For some reason, Finder doesn't take this into account!
    Anyone know how to get Finder to default to Entourage? :-)

  7. #7
    Email Problems Entourage and Apple Mail
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,296
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    I think you need to repair Permissions, preferably using OnyX (appropriate to your current OS version) Titanium Software, and then try resetting the default mail handler.
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  8. #8
    Email Problems Entourage and Apple Mail

    Member Since
    Aug 16, 2009
    Posts
    41
    Specs:
    15" 2009 MBP - 2.66ghz, 350gb hdd, 4gb RAM
    Is there not a way to simply do this without using any other software?
    What is there to repair?

  9. #9
    Email Problems Entourage and Apple Mail

    Member Since
    Mar 30, 2004
    Location
    USA
    Posts
    4,744
    Specs:
    12" Apple PowerBook G4 (1.5GHz)
    The Mail services that Apple provides only work with Mail. Microsoft does not provide any services that work with Entourage.

  10. #10
    Email Problems Entourage and Apple Mail

    Member Since
    Aug 16, 2009
    Posts
    41
    Specs:
    15" 2009 MBP - 2.66ghz, 350gb hdd, 4gb RAM
    So does that mean I can't create email attachments through Finder>Services?

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