Results 1 to 7 of 7
  1. #1
    Entourage I/O error - now mac in meltdown!

    Member Since
    Jan 19, 2010
    Posts
    3
    Entourage I/O error - now mac in meltdown!
    Hi

    Entourage inbox comes up with this I/O error so after googling I've tried to rebuild Entourage it but same error comes up. Other info suggests this is then a disk problem. Then ran disk utility from startup disk and it says there are no probs. Macbook now superslow and I am having difficulty backing up anything as it seems to find errors with everything. Any help appreciated as I've found a few similar things after researching but no other fix.

  2. #2
    Entourage I/O error - now mac in meltdown!
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,295
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    Is Entourage a) part of Office, or is it b) standalone?

    If a) then you need to use the Office Uninstall application to remove Office altogether. Then, repair permissions, preferably with Onyx (apropos your current OS). Then reboot.

    You can reinstall Office after doing the maintenance.

    If b), then use a third party application cleaner like AppZapper or CleanApp to remove Entourage and all its related software components. Once again, do the maintenance, before reinstalling Entourage (but you might want to think about using an alternative email application!).
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  3. #3
    Entourage I/O error - now mac in meltdown!

    Member Since
    Jan 19, 2010
    Posts
    3
    Thanks - it is part of office. I don't really get this bit:
    Then, repair permissions, preferably with Onyx(??) (apropos(??) your current OS).

    What other email apps do others use?

    Thanks for the reply

  4. #4
    Entourage I/O error - now mac in meltdown!
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,295
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    Onyx: Titanium Software Just make sure you get the right version for your OS (which you don't mention). Once you've got it, post back for instructions about how best to utilise it.

    Other email apps? [are you a convert from Windows?] There are many options, briefly - Thunderbird, Eudora, Apple Mail.
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  5. #5
    Entourage I/O error - now mac in meltdown!
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,295
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    Removed - duplicate post (da**ed slow server!)
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  6. #6
    Entourage I/O error - now mac in meltdown!

    Member Since
    Jan 19, 2010
    Posts
    3
    Ok thanks. I have tried to back up what i can and hope for the best. I'm on another computer now but I think I have 10.4.11 and office 2004. I actually had office 2008 that I hadn't bothered installing so tired to upgrade but it wouldn't of course. Am uninstalling and getting onyx so any other tips please let me know. Thanks again

    Edited to say I can't install onyx it just fails

    Getting worse. Tried to install 2008 and it won't do that either. It's not looking good.

  7. #7
    Entourage I/O error - now mac in meltdown!
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,295
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    Disk Warrior, I think, is your last resort. It can repair disks to a greater extent than any other repair utility.

    If it fails, you're right, "not looking good", in which case try booting your Mac in Safe Mode (hold down Shift on startup) to retrieve as much non-OS stuff as you can, and then look at replacing the hard drive altogether.
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 12
    Last Post: 11-21-2012, 03:50 PM
  2. Entourage:mac -16997 error mac OX Tiger
    By starfish2000 in forum OS X - Apps and Games
    Replies: 0
    Last Post: 10-09-2009, 07:00 AM
  3. Entourage Error
    By mknabster in forum OS X - Apps and Games
    Replies: 0
    Last Post: 10-06-2009, 11:05 AM
  4. Entourage:mac error message
    By uko in forum OS X - Apps and Games
    Replies: 0
    Last Post: 07-25-2007, 02:14 AM
  5. First Mac OS X meltdown
    By CaptSaltyJack in forum OS X - Operating System
    Replies: 8
    Last Post: 06-16-2007, 01:36 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •