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  1. #1
    Problem with Word 2004 for Mac (11.3.5)

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    Dec 12, 2009
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    Problem with Word 2004 for Mac (11.3.5)
    When I migrated from Tiger to Snow Leopard (10.6.2), ĎWordí came across with the data. Although it is working, Iím being told by PC users that they cannot open my Word attachments. They are a mass of symbols. This applies to documents created before migration, and to new ones created after migration. Iíve had to send PDFs and these open OK, it seems.

    Is this a known issue?

    I've tried the "Windows friendly" option but it makes no difference. Iíve not yet tried a Word document sent to another Mac user.

    I have the original Word disk ... would it help to uninstall Word and to reinstall from the disk?

    Comments appreciated ...

    M

  2. #2
    Problem with Word 2004 for Mac (11.3.5)
    VegasGeorge's Avatar
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    Sep 23, 2006
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    iMac, and Macbook Pro
    I haven't heard about this problem. Try running Word in Rosetta mode.

  3. #3
    Problem with Word 2004 for Mac (11.3.5)

    Member Since
    Oct 30, 2008
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    I'd go for a reinstall.

  4. #4
    Problem with Word 2004 for Mac (11.3.5)
    toMACsh's Avatar
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    Jul 30, 2009
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    Are these all .doc files you're having problems with? (as opposed to .docx)

  5. #5
    Problem with Word 2004 for Mac (11.3.5)

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    Dec 12, 2009
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    Word problem ...
    Thanks for the comments.

    These are .doc files ... I had already come across the problem with .docx. Perhaps I should reinstall, as has been suggested.

    What is Rosetta, pse? (I'd heard of this only with regard to translation / language learning.)

    M

  6. #6
    Problem with Word 2004 for Mac (11.3.5)
    harryb2448's Avatar
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    Nov 28, 2007
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    Just check Word preferences and make sure default save is .doc. Maybe the move across reset it to .docx and most PC users are not aware what XML converters are. If no joy uninstall using the Office disc, do not simply drag to trash, and do a new install. MS Office does not transfer all that well.

  7. #7
    Problem with Word 2004 for Mac (11.3.5)
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
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    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    Check too that version number of Word you've given. I have Office 2004, and Word has been updated to 11.5.3 (081112). [is your notified version simply a typing error?]

    Rosetta is a Classic emulator for running pre-Intel applications on an Intel machine, but it shouldn't be necessary if you have the latest update to MS Word. You might want to Google with 'Office 2004 Intel compatible'.
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  8. #8
    Problem with Word 2004 for Mac (11.3.5)

    Member Since
    Dec 12, 2009
    Posts
    315
    Problem with Word 2004 ...
    Well, I've uninstalled and done a reinstall from the original disk and this seems to have resolved the issue.

    The version is 11.5.5 ... I suppose this is the latest version. I can't see anything else on the MS site.

    Are there likely to be more up-dates?

    Thanks again for the help ...

    M

  9. #9
    Problem with Word 2004 for Mac (11.3.5)
    toMACsh's Avatar
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    Great!

    The latest version for Word in Office 2004 is 11.5.6 (unless they've recently released 11.5.7, but I doubt it). To update all of your Office applications, use Microsoft AutoUpdate, which you should find in your Applications folder.

  10. #10
    Problem with Word 2004 for Mac (11.3.5)

    Member Since
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    OK ... found it and done it.

    VMT.

    M

  11. #11
    Problem with Word 2004 for Mac (11.3.5)

    Member Since
    Dec 12, 2009
    Posts
    315
    How to save to desktop ... (?)
    How can I arrange it so that new documents are saved to the desktop? Since I did the reinstall, they are being saved in the documents folder. I would have thought this option would be in Word Preferences ... but I can't see it.

    M

  12. #12
    Problem with Word 2004 for Mac (11.3.5)
    hughvane's Avatar
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    Quote Originally Posted by Mikeo1938 View Post
    How can I arrange it so that new documents are saved to the desktop?
    Yeah, this is a right p-i-t-a, MS doing your thinking for you. Save As gives you the option of choosing Desktop.
    [Aside - I recall when being tutored in the use of MSWord, that one should choose Save As for a new document every time, and only to use Save when updating from editing.]
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  13. #13
    Problem with Word 2004 for Mac (11.3.5)

    Member Since
    Dec 12, 2009
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    Quote Originally Posted by hughvane View Post
    Yeah, this is a right p-i-t-a, MS doing your thinking for you. Save As gives you the option of choosing Desktop.
    [Aside - I recall when being tutored in the use of MSWord, that one should choose Save As for a new document every time, and only to use Save when updating from editing.]
    OK ... but you get the same option via the "Save" icon. What I'd like to achieve is what I had before ... that is to say, when I went to save a new document for the first time, I didn't have to select "Desktop". The latter was what came up as the first option ... a kind of default situation.

    Interesting about choosing "Save as" initially. I must say that I've never done this as a matter of course.

    M

  14. #14
    Problem with Word 2004 for Mac (11.3.5)
    toMACsh's Avatar
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    I think it's OSX, not Word, that is making this choice. I noticed that right away when I switched from OS9 just two years ago.

    The OS is trying to force us to organize our documents in the Documents Folder. That's very logical.

    I don't know why you'd want every file saved to your Desktop initially. You can't possibly leave them all there, can you? Eventually, you must move them somewhere else. Make that somewhere else be your Documents Folder, and skip the moving. Let the Mac do it for you!

  15. #15
    Problem with Word 2004 for Mac (11.3.5)

    Member Since
    Dec 12, 2009
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    Thanks for the explanation about OS X.

    Well, it's just a matter of what I'm used to. My practice is to shift stuff from the desktop to the appropriate folders within Documents once every 2 or 3 days. I have a vast number of different folders and sub folders within Documents and it takes a while to think where stuff should go. I don't want to drill down into the appropriate folder when I'm doing a quick draft.

    The other point is that I create a lot of short drafts and like to see these on the desktop. Most of these short drafts get trashed when I'm shifting desktop stuff into the appropriate folders.

    Anyway, I can get used to selecting Desktop when I go to do the first save.

    But I'm wondering about
    Quote Originally Posted by hughvane View Post
    I recall when being tutored in the use of MSWord, that one should choose Save As for a new document every time, and only to use Save when updating from editing.][/size]
    I've always used "Save" ... for a straightforward document that I've just created (not something that needs a different filename). Is there a "best practice" in this respect?

    Comments appreciated ...

    M

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