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Thread: jpeg question

  1. #1
    e-RICHIE
    Guest
    jpeg question
    here's an ibook conundrum that this mac newbie (3 weeks)
    cannot understand: i spent all day trying to figure out why
    4 jpgs attached to my juno mail woul not open at all. i
    opened the same mail seemlessly on my dell.

    after much frustration, i closed out safari and viewed my
    webmail using internet explorer. voila. the pictures opened
    like a charm.

    why? what happens?

    thanks.
    e-RICHIE

  2. #2
    jpeg question
    schweb's Avatar
    Member Since
    Oct 27, 2002
    Location
    Cleveland, Ohio
    Posts
    13,190
    Specs:
    MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2
    It could just be that Juno is not fully compatible with Safari. You might want to also try Firefox.
    schweb | community leader
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  3. #3
    e-RICHIE
    Guest
    that's wierd.
    all these past 2 weeks, many other jpg attachments open
    swell with juno on safari. only this one series that arrived
    today would not open, but they did via i.e.

    why would the others open? they're just pics?

    any clues?

    thanks!

  4. #4
    jpeg question
    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    Try Firefox and see if that works?

  5. #5
    e-RICHIE
    Guest
    i don't have foxfire...
    but these pics/jpgs, (and all others), continue to open
    in i.e. but not at all in safari. that is, safari has worked
    mighty fine with all other pics/attachments, but not these.

    they're ordinary pics, not huge files!

  6. #6
    jpeg question
    Mr Bobbins's Avatar
    Member Since
    Jan 29, 2005
    Location
    Legoland
    Posts
    790
    Try emptying the catch and deleting the cookies in safari, this may help.

  7. #7
    Jefe3223
    Guest
    Odd problem. I had this happen to me (minus the juno part) for a while. I cleaned stuff out and it eventually just worked again. Sometimes weird things happen for no good reason. Maybe have them sent again? or re-taken and re-attached? eh. Hope everything starts workin' for you.

  8. #8
    e-RICHIE
    Guest
    thanks guys.
    i'll empty the cache, cookies, and everything, reboot,
    and then try again. report ,ater.
    e-RICHIE

  9. #9
    e-RICHIE
    Guest
    emptying the cache and reseting safari did not help. and i downloaded
    firefox to try that. here is what i found: no matter which browser i used,
    the piece of mail that contains the jpgs in question sometimes shows the
    attachments as file documents and other times shows the same attach-
    ments as images. a few times in firefox, before i realized the problem,
    i'd click on the jpg and a window opened saying that firefox could not
    open these binary files...

    these are simple pictures and not large files at that. is there any reason
    that some pics cause this particular problem, making them impossible
    to open as an email attachment?

    thusfar, the only sure thing with this particular email and its attach-
    ments has been i.e., which would be fine if i 1) wasn't trying to ween
    myself off of the dell laptop, and 2) wasn't trying to ween myself off
    of using the ms products in favor of apple stuff.

    thanks for reading.

  10. #10
    jpeg question
    Mr Bobbins's Avatar
    Member Since
    Jan 29, 2005
    Location
    Legoland
    Posts
    790
    Have you tried opening the images in preview ?

    It could have something to do with the file extension after the file name, does this say 'filename.jpeg' ?

  11. #11
    e-RICHIE
    Guest
    no, the extension is not .jpg, but in the folder, if i attach
    the same pic, it is "referred to" as a jpg image.

    otoh, i do not know the sequences needed to view these
    particular attched pics using preview.

  12. #12
    jpeg question
    Mr Bobbins's Avatar
    Member Since
    Jan 29, 2005
    Location
    Legoland
    Posts
    790
    You should be able to drag and drop the files to your desktop or export them somehow and then control click / open with - preview.

    I take it that the email program is called Juno mail ? or Is it an online mail program running through your browser ?

    Try typing .jpg after the file name, if possible.

  13. #13
    Jefe3223
    Guest
    this may be an "obviously tired" responce (or I might not have read too closely), have you tried having them resent. I understand they worked in IE, but hey, you never know.

  14. #14
    jpeg question
    rcronin's Avatar
    Member Since
    Dec 20, 2006
    Location
    New Eng
    Posts
    423
    Specs:
    MacBook white, 2.0 Intel Core 2 Duo Pro, 2 GB RAM, 13" screen
    Don't know if this has any bearing on your sit...but recently I've had terrible prob opening things on my Mac (I'm new to this, too - about a month). If I was using an internet based email (like from my ISP), I could only inconsistently open attachements. And every other time they would be sent they would show up as something different. I had the same things sent a few times.

    I finally got my Mail program working and viola, all better. "Mail" as in the one that comes with your Mac. It should have an icon for it in the Dock on the bottom of your screen. Looks like a postage stamp. I did have to call my ISP to the the specs on what to enter when setting it up. It asks if you have a "POP" account and for the incoming and outgoing mailer server info.

    Good luck,
    Becky
    Web & Graphic Designer, LLL Leader, teacher (in my previous life; pre-kids) and Mama to my two daughters (who think the Apple booty is theirs)

  15. #15
    jpeg question
    Mr Bobbins's Avatar
    Member Since
    Jan 29, 2005
    Location
    Legoland
    Posts
    790
    Exclamation
    Hey rcronin,
    This post is two years old now so is getting on a bit, good idea to keep an eye on the date of a thread.

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