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  1. #1
    iTunes Quits Unexpectedly

    Member Since
    Jul 24, 2009
    Posts
    1
    Exclamation iTunes Quits Unexpectedly
    Date/Time: 2009-07-25 00:15:14.024 -0700
    OS Version: 10.4.11 (Build 8S165)
    Report Version: 4

    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Parent: WindowServer [55]

    Version: 8.2.1 (8.2.1)
    Build Version: 2
    Project Name: iTunes
    Source Version: 8210601

    PID: 552
    Thread: 0

    Exception: EXC_BAD_INSTRUCTION (0x0002)
    Code[0]: 0x00000002
    Code[1]: 0x07dbeb50


    Thread 0 Crashed:
    0 org.perian.Perian 0x07dbeb50 dct_unquantize_h263_altivec + 0
    1 org.perian.Perian 0x07ce7438 put_dct + 56
    2 org.perian.Perian 0x07cf5f68 MPV_decode_mb + 4152
    3 org.perian.Perian 0x07d15abc decode_slice + 812
    4 org.perian.Perian 0x07d169f4 ff_h263_decode_frame + 2964
    5 org.perian.Perian 0x07cfcd4c avcodec_decode_video + 236
    6 org.perian.Perian 0x07c11294 FFusionDecompress + 164
    7 org.perian.Perian 0x07c114e8 FFusionCodecDecodeBand + 396
    8 ...ple.CoreServices.CarbonCore 0x90bdf014 CallComponentFunctionCommon + 1076
    9 ...ple.CoreServices.CarbonCore 0x90bdeb7c CallComponent + 260
    10 ...ickTimeComponents.component 0x9915830c ImageCodecDecodeBand + 44
    11 ...ickTimeComponents.component 0x98c534e8 BaseCodec_DecompressWorkFunction + 536
    12 ...ple.CoreServices.CarbonCore 0x90bf1e00 InvokeComponentMPWorkFunctionUPP + 24
    13 ...ickTimeComponents.component 0x98c51ac0 BaseCodec_DecompressCallBack_Common + 2672
    14 com.apple.QuickTime 0x948f2d64 ExecuteCallBack_priv + 116
    15 ...ickTimeComponents.component 0x98c44594 rescheduleTimeCallBack + 388
    16 ...ickTimeComponents.component 0x98c44664 CodecClockTimeChanged + 36
    17 ...ple.CoreServices.CarbonCore 0x90bdeff4 CallComponentFunctionCommon + 1044
    18 ...ple.CoreServices.CarbonCore 0x90bdeb7c CallComponent + 260
    19 ...ickTimeComponents.component 0x991664d8 ClockTimeChanged + 40
    20 ...ickTimeComponents.component 0x98c441d4 CodecClockSetTime + 132
    21 ...ple.CoreServices.CarbonCore 0x90bdeff4 CallComponentFunctionCommon + 1044
    22 ...ple.CoreServices.CarbonCore 0x90bdeb7c CallComponent + 260
    23 com.apple.QuickTime 0x948f2ab8 QTCodecClockSetTime + 40
    24 com.apple.QuickTime 0x948f2a68 SetDSequenceNonScheduledDisplayTime + 136
    25 ...ickTimeComponents.component 0x98b6cb14 Video2MoviesTask + 2820
    26 ...ple.CoreServices.CarbonCore 0x90bdf060 CallComponentFunctionCommon + 1152
    27 ...ple.CoreServices.CarbonCore 0x90bdeb7c CallComponent + 260
    28 com.apple.QuickTime 0x948d8b14 MediaMoviesTask + 52
    29 com.apple.QuickTime 0x94856580 TaskMovie_priv + 3808
    30 com.apple.iTunes 0x00216148 0x1000 + 2183496
    31 com.apple.iTunes 0x002183e4 0x1000 + 2192356
    32 com.apple.iTunes 0x0021afa0 0x1000 + 2203552
    33 com.apple.iTunes 0x000c24f8 0x1000 + 791800
    34 com.apple.iTunes 0x000c32d8 0x1000 + 795352


    0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.84 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib

    0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x914fe000 - 0x91536fff com.apple.AE 312.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x91551000 - 0x91623fff com.apple.ColorSync 4.4.11 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x9174e000 - 0x91805fff com.apple.QD 3.10.28 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fra
    0x91f4c000 - 0x91f6bfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x91fd7000 - 0x92045fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks
    0x930f7000 - 0x93125fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    0x9313f000 - 0x9314efff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x9315a000 - 0x931c0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    0x931f1000 - 0x93240fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    0x9326e000 - 0x9328bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
    0x9329d000 - 0x932aafff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x932b3000 - 0x935c1fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x93711000 - 0x9371dfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x93722000 - 0x93742fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
    0x93796000 - 0x93796fff com.apple.Cocoa 6.4 (???)

    Model: PowerBook4,1, BootROM 4.2.7f1, 1 processors, PowerPC 750 (22.15), 500 MHz, 640 MB
    Graphics: ATY,RageM3, ATY,RageM3, AGP, 8 MB
    Memory Module: DIMM0/BUILT-IN, 128 MB, built-in, built-in
    Memory Module: DIMM1/J12, 512 MB, SDRAM, PC133-333
    AirPort: AirPort, 9.52
    Modem: MicroDash, Euro, V.92, 1.0F, APPLE VERSION 2.6.6
    Network Service: AirPort, AirPort, en1
    Parallel ATA Device: IC25N030ATMR04-0, 27.94 GB
    Parallel ATA Device: MAT****A CR-177

    ************************************************** **************
    I have tried removing plugin files and deleting cache files, I also re-installed iTunes, but it still exits. If anyone has any advice it would be highly appreciated! Thank you

  2. #2
    iTunes Quits Unexpectedly
    iPod Nano's Avatar
    Member Since
    May 15, 2009
    Posts
    1,096
    Specs:
    White MacBook. iLife '09. iWork '09. Mac OS X 10.6
    I'm not sure what the problem is. Did iTunes crash once or does it keep doing it? If it only happened once, there is no cause for concern.
    Chris K.

  3. #3
    iTunes Quits Unexpectedly
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    What's your screen resolution? Minimum required is 1024x768.

    Looks like it's crashing while trying to play videos - if that's the case, there will not be much you can do about it .

    8.2.1 requires a minimum G4 with 1 Ghz and double the amount of video RAM in your machine for video play back.

    You also only have the raw minimum amount of RAM required at 512 MB.

    I'd suggest backing up to a previous version of iTunes.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4
    iTunes Quits Unexpectedly
    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    Try removing Perian and give it another try.

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