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  1. #1
    Adobe After Effects CS3 Serial Number Issue

    Member Since
    Dec 03, 2008
    Location
    New York, NY
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    3
    Specs:
    MacBook Pro 17"
    Question Adobe After Effects CS3 Serial Number Issue
    Hi all. I am new to the Mac environment and am having an issue with After Effects. I had a friend install the full Adobe Package (along with various other programs) and when I got it back from him, it didn't contain After Effects. I downloaded the Trial Version and used a Serial number that I had and everything checked out. I went to the activation screen and I think I mistyped my activation code because it immediately said that my license was expired. Now I have tried to uninstall and reinstall a number of times but never had had to re-register.

    I have tried to deactivate the software but it gives me an error and says it was unsuccessful. I assume this is because it never activated properly. My question is where is the serial number located in the library? I want to delete this file and start over. Any advice or help is greatly appreciated.

    Thanks,

    Mike

  2. #2
    Adobe After Effects CS3 Serial Number Issue

    Member Since
    Aug 20, 2005
    Location
    Redlands, CA
    Posts
    739
    Specs:
    Macbook Pro 15" 2ghz/2GB/250gb/SD - White Macbook 2.16ghz/2.5GB/250GB/SD
    Might need to call Adobe on this one.

    Generally, non-volume license serial codes will only activate a MAX of 2 times, once that has been reached, a call to Adobe is required.

  3. #3
    Adobe After Effects CS3 Serial Number Issue
    jimd144's Avatar
    Member Since
    Dec 02, 2008
    Location
    Sacramento
    Posts
    145
    Specs:
    MacBook Pro
    Adobe uses a very sophisticated activation scheme. Also, once the trial is gone, you will never install it again, unless you cloned the system first. If your "friend" is installing multiple copies of a $1500 product, shame on him. Adobe will wipe all serial numbers and kill the activations.

  4. #4
    Adobe After Effects CS3 Serial Number Issue

    Member Since
    Dec 03, 2008
    Location
    New York, NY
    Posts
    3
    Specs:
    MacBook Pro 17"
    Serial # issue
    So you're saying that there is no way to delete the file that stores the serial number?

  5. #5
    Adobe After Effects CS3 Serial Number Issue

    Member Since
    Aug 20, 2005
    Location
    Redlands, CA
    Posts
    739
    Specs:
    Macbook Pro 15" 2ghz/2GB/250gb/SD - White Macbook 2.16ghz/2.5GB/250GB/SD
    No, it's normally not 1 single file, it's a series of files in various locations. Most of the time unknown to anyone but Adobe.

    Your best bet is to call Adobe and explain the situation, provided you are using a 'legit' version.

  6. #6
    Adobe After Effects CS3 Serial Number Issue
    jimd144's Avatar
    Member Since
    Dec 02, 2008
    Location
    Sacramento
    Posts
    145
    Specs:
    MacBook Pro
    They also are based on calculations of the disk. Very good security to protect very good software from very bad people (thieves)

  7. #7
    Adobe After Effects CS3 Serial Number Issue
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,066
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    And tell your friend as he is likely to find his copy unworkable also as Adobe may well deactivate his registered copy.

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