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  1. #1
    iTunes fails to quit.

    Member Since
    Sep 16, 2013
    Posts
    5
    iTunes fails to quit.
    Hi Guys. Complete newbie to all this, so be gentle. I'm having a problem quitting iTunes after going through the motions of downloading a CD along with any artwork. After downloading any CD, I then go into Google images to grab the relevent artwork. When I've completed all of this and go to close down iTunes, it refuses to do so. All other applications close down; Safari, mail etc, all except iTunes. Because of this glitch, it then will not let me shut down the computer in the usual way. This leaves me with the only option to use what I assume to be the cardinal sin and force a shut down. If I just download the CD without grabbing any artwork, everything closes down fine. I have a MacBook Pro, running OSX Lion 10.7.5 and iTunes 11.0.5.(5). Any ideas?

  2. #2
    iTunes fails to quit.
    vansmith's Avatar
    Member Since
    Oct 19, 2008
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    Toronto
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    19,392
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    I can't think of anything off of the top of my head for the artwork problem but to force an application shut, you can either push Option-Command-Esc and force quit it from the list or open Activity Monitor and do it from there.
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  3. #3
    iTunes fails to quit.

    Member Since
    Sep 16, 2013
    Posts
    5
    Thanks for the help Vansmith, I'll give it a go next time. I will add that this problem has occurred in the past after an iTunes software update, but after a couple of weeks or so when a bug fix update has become available, it seemed to sort it out.

  4. #4
    iTunes fails to quit.
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
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    18,933
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Also, there's little reason to use Google Images for this purpose anymore. The iTunes app can add album artwork for you by selecting the command from the menubar.

  5. #5
    iTunes fails to quit.
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
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    19,392
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    And if iTunes can't find it, Wikipedia is an excellent place to find album artwork (perhaps surprisingly).
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
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  6. #6
    iTunes fails to quit.

    Member Since
    Sep 16, 2013
    Posts
    5
    Thanks for the advice guys, all very much appreciated. I did go down the iTunes route for once for a CD artwork, but it could not find a relevant match, (well that's what it told me). As for the Wikipedia suggestion, will give it a go next time.

  7. #7
    iTunes fails to quit.
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,933
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Yes, iTunes can only match up:

    a) if the track exists in the iTunes Store and
    b) if the track is correctly tagged with the actual name of the song, artist, album.

  8. #8
    iTunes fails to quit.

    Member Since
    Sep 16, 2013
    Posts
    5
    Cheers chas_m. I'm loading a few CD's today so I'll see how things pan out.

  9. #9
    iTunes fails to quit.

    Member Since
    Sep 16, 2013
    Posts
    5
    Hi vansmith. Just to say I had the same problem dragging artwork from wikipedia, but the Option-Command-Esc work a treat. Thanks very much.

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