Results 1 to 11 of 11
  1. #1
    iTunes - No Authorization???
    MacShane's Avatar
    Member Since
    Jun 01, 2010
    Location
    Japan
    Posts
    192
    Specs:
    Gen1 15"MBP-R 2.3GHz i7, 8GB RAM, OS X 10.10.4
    iTunes - No Authorization???
    My kid bought a song from the iTunes store and can't sync it to his iPod. An error message comes up after syncing that says. "'(song)' wasn't uploaded to '(iPod)' because you don't have authorization on this computer". Anybody ever have this message come up?

    He was on his own account and no dialog came up for me (the administrator) to authenticate. Just the error message with no clues on how to authorize.

    Any ideas as to how to solve this? Could the song file be corrupt? Help!

    Edit:
    This occurred on an iMac, less than a year old, running a Snow Leopard.

  2. #2
    iTunes - No Authorization???
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,186
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    You can authorize up to 5 machines (iTunes) with a single Apple ID. So when your son is logged in and using iTunes, he Apple ID he is using to download the song should be authorized with that version of iTunes so that it can sync with devices..

    Regards

  3. #3
    iTunes - No Authorization???
    MacShane's Avatar
    Member Since
    Jun 01, 2010
    Location
    Japan
    Posts
    192
    Specs:
    Gen1 15"MBP-R 2.3GHz i7, 8GB RAM, OS X 10.10.4
    Thanks. But that makes me even more confused because he has to use the Apple ID (my ID) to buy from the iTunes store. Odd that he wouldn't be able to sync using the same ID. I only have 2 Macs, but the only one we ever log into iTunes with is the iMac.

  4. #4
    iTunes - No Authorization???
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,209
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Open up iTunes, head for 'Store" on the menu, then 'Authorize this computer' - enter the Apple id and password used to purchase the song.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5
    iTunes - No Authorization???
    MacShane's Avatar
    Member Since
    Jun 01, 2010
    Location
    Japan
    Posts
    192
    Specs:
    Gen1 15"MBP-R 2.3GHz i7, 8GB RAM, OS X 10.10.4
    Quote Originally Posted by bobtomay View Post
    Open up iTunes, head for 'Store" on the menu, then 'Authorize this computer' - enter the Apple id and password used to purchase the song.
    Thanks. I'll give that a go and report back.

  6. #6
    iTunes - No Authorization???

    Member Since
    Mar 11, 2012
    Posts
    12
    My son is having a related problem, and no thread I've found has solved it. He downloaded TV shows directly onto his iPod Touch using his account. The next time he synced with his iTunes account on our Macbook, the shows were copied to the computer but erased from the iPod. He got the message that the computer was not authorized for those files. (Yet, they will play on the laptop.) We have gone to Store>Authorize, using his account id and password, and are told that the computer is already authorized. The file structure for the iTunes media is default, and it all has read write permission. In the "TV Shows" tab of his iPod information displayed in iTunes, " Sync TV Shows" is checked, "Include Episodes From Playlists" is checked. and under it "Purchased" is checked.
    Any ideas? Much appreciated.

  7. #7
    iTunes - No Authorization???

    Member Since
    Mar 11, 2012
    Posts
    12
    iTunes - No Authorization???
    My son downloaded TV shows directly onto his iPod Touch using his account. The next time he synced with his iTunes account on our Macbook, the shows were copied to the computer but erased from the iPod. He got the message that the computer was not authorized for those files. (Yet, curiously, they will play on the laptop.)
    We have gone to Store>Authorize, using his account id and password, and are told that the computer is already authorized.
    The file structure for the iTunes media is default, and it all has read/write permission. In the "TV Shows" tab of his iPod information displayed in iTunes, " Sync TV Shows" is checked, "Include Episodes From Playlists" is checked. and under it "Purchased" is checked.

    Any ideas? Much appreciated.

  8. #8
    iTunes - No Authorization???
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,965
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    The basic problem here, as i understand it, is that you are trying to use two completely different iTunes accounts to buy stuff, and then sync it on the same computer. As you've discovered, this can cause a lot of headaches.

  9. #9
    iTunes - No Authorization???
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,252
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    @gundor

    Please do not double post or cross post. Confine your question to one forum and continue posting to that thread until it's ended.

    Thanks.

  10. #10
    iTunes - No Authorization???

    Member Since
    Mar 11, 2012
    Posts
    12
    OK and question
    Will do on the single posts. I'm a newbie here. The reason I started another thread was that after I posted in this one I thought, this has had no post for a long time, maybe my post won't get seen here.
    So seeking advice, here's my question: When a thread has not been posted to for a long time, and it is not a strong match for one's own concern, is it better to start a new thread with one's issue leading the discussion, or to put it as a response to a thread related to it?

  11. #11
    iTunes - No Authorization???

    Member Since
    Mar 11, 2012
    Posts
    12
    To chas_m,
    Thanks, I had eventually thought of that, too. Separate users, BUT a single computer. So I deauthorized the computer for both accounts and rebooted (zapping PRam - it's an old superstition/habit when trying to make a problem go away.) Then I logged into the Apple account with the problem and authorized the computer again.
    Same result.
    I've got an email into Apple Support. If I find out anything useful to anyone else, I'll post it.
    Thanks, again.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. iTunes authorization problem
    By Clark Kent in forum OS X - Apps and Games
    Replies: 2
    Last Post: 07-15-2012, 10:51 AM
  2. Itunes keeps asking for authorization....
    By David&karen in forum Music, Audio, and Podcasting
    Replies: 3
    Last Post: 11-10-2011, 02:22 AM
  3. iTunes Authorization
    By floraneg in forum Switcher Hangout
    Replies: 2
    Last Post: 03-10-2011, 09:03 PM
  4. take off itunes authorization?
    By krumlin in forum Music, Audio, and Podcasting
    Replies: 1
    Last Post: 11-05-2009, 04:00 PM
  5. iTunes Authorization
    By steveo_hants in forum iOS and Apps
    Replies: 1
    Last Post: 07-29-2008, 11:27 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •