Help!

So I bought the Blue Snowball microphone a couple of weeks ago. I haven't had the chance to try it until this week. So yesterday I tried to use it record some songs, basically me singing while playing a guitar. But it seemed to have a problem. The audio was too low I can sometimes barely hear it even with my laptop speaker at full volume. I used setting no.2 when I recorded (which was the recommended setting when recording music). I'm not quite sure what the problem is or maybe I'm doing something wrong?