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  1. #1
    Problems watching HD videos on iBook G4

    Member Since
    Feb 08, 2009
    Posts
    11
    Problems watching HD videos on iBook G4
    Last night I downloaded a TV episode from iTunes. When I tried to watch it, the video was very choppy, with the picture lagging way behind the audio. I searched online for help, and tried the suggested fix (upgrading QuickTime and playing the movie directly through there.) Same result. Next I tried transferring the episode to my (almost-new) iPod, figuring I'd watch it there, but got a message that the video wasn't transferred because it couldn't be viewed on an iPod.

    I searched some more, and the only answer seems to be that I'm out of luck, because HD movies aren't viewable on the G4 OR on an iPod! iTunes didn't make this clear before download, nor do they offer a non-HD version of the show.

    This is SO frustrating! Is there any way to watch my show, or did I waste my money? There doesn't seem to be a free version (Hulu, etc.) online anywhere, and I really resent having to rent/buy an entire TV season to re-watch one episode. I don't have access to another computer, and the suggested fix for this problem ("buy a new one!) is not an option.

    What to do?

  2. #2
    Problems watching HD videos on iBook G4
    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Location
    Crawley, England
    Posts
    4,558
    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    Can you give us the exact spec of your machine please?
    Amount of RAM, processor speed etc. Thanks.
    Try my custom Mac Forums Search Engine: Mac Forums Google Search

    Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)


  3. #3
    Problems watching HD videos on iBook G4
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    iTunes should auto download an SD version with every HD video purchase.
    The HD version will not go onto an iPod, but the SD version will.
    All of my purchases have downloaded both versions for movies and TV shows.


    Am not at my Mac at the moment and have not looked to see where the SD versions exist or how to play them/move them to iPod as I have only watched the HD versions thus far. Will check on this after work and get back then.

    In the meantime, providing the info Kevriano has requested may get some help on possibly playing the HD version on your machine.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4
    Problems watching HD videos on iBook G4
    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Location
    Crawley, England
    Posts
    4,558
    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    This may also depend on the graphics chip you have. So if you can look in system profiler it will tell you what's installed. Some later ones could definitely handle 480p and 720p HD video, but none will do 1080i/p.
    Try my custom Mac Forums Search Engine: Mac Forums Google Search

    Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)


  5. #5
    Problems watching HD videos on iBook G4

    Member Since
    Feb 08, 2009
    Posts
    11
    I have an iBook G4 running Mac OS X Version 10.4.11. Processor: 1.33 GHz PowerPC G4. Memory: 512 MB. I'm not sure about the graphics chip--I looked in System Profiler, but I don't know what to make of all of the numbers there. In the Graphics/Displays section it says "ATI Mobility Radeon 9550" with chipset model ATI/M12, if that helps.

    I'd read elsewhere that iTunes automatically downloads a non-HD version, but I can't seem to find it! When I search my computer, only the HD version is found. I don't really care about seeing it in HD--the regular version is fine. Where should I look for it?

  6. #6
    Problems watching HD videos on iBook G4
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    When you're looking at them in iTunes - there will be an HD-SD symbol at the right side of the name column- like so:



    The only way I could find to play the SD version on mine was to either navigate to it's location in Finder or type it's name in Spotlight and it will show you both versions - then click on the SD version to start it.



    It should auto sync the SD version when you try to drag it to an iPod though.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  7. #7
    Problems watching HD videos on iBook G4

    Member Since
    Feb 08, 2009
    Posts
    11
    My video only has the "HD" symbol next to it in iTunes. Does that mean I can't watch it?

  8. #8
    Problems watching HD videos on iBook G4

    Member Since
    Feb 08, 2009
    Posts
    11
    So apparently you have to buy the SD and HD versions separately--I wish iTunes had made that clear before I spent three bucks to download something I couldn't watch! Anyway, I caved and paid another $2 for the SD version. Thanks for your help!

  9. #9
    Problems watching HD videos on iBook G4
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Do you still have a Download label in the sidebar of iTunes?

    If so go there, and the SD download may be sitting there needing to be restarted.

    If it's not, you may need to call or e-mail Apple to see if you can get the SD download.

    What is the TV show you're trying to watch?


    edit: No, you don't have to pay for both. I have gotten both SD and HD with every HD TV show I've purchased at $2.99.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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