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  1. #1


    Member Since
    Apr 29, 2015
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    32
    MacBook Air shutting down
    When I am only listening to music from my iTunes Library, my MacBook Air (mid-2013) keeps closing down. I have gone to Energy Saver in Preferences several times and changed the settings for both the Power Adapter and the Battery to Never, but this does not seem to help. How can I keep my music listening from being interrupted frequently?

    Many thanks.

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
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    27" i7 iMac, 15" Macbook Pro TB, 13" Macbook Air, iPhone 6S, iPod Nano 7th Gen
    Shutting down? Going to sleep? Have you noticed how long it takes for it stop? When you figure out how long, can you watch it as it begins to stop to see what's happening?
    --
    Regards
    ...Ashwin


  3. #3

    ferrarr's Avatar
    Member Since
    May 21, 2012
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    Pawtucket, RI, USA
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    L2014 Mac mini macOS 10.13, iPhone 8+ iOS 11, iPad Pro 1 12.9" iOS 11,  Pencil 1
    Can you post a screen shot of the SystemPreferences > Energy Saver settings/options?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  4. #4


    Member Since
    Apr 29, 2015
    Posts
    32
    Quote Originally Posted by Raz0rEdge View Post
    Shutting down? Going to sleep? Have you noticed how long it takes for it stop? When you figure out how long, can you watch it as it begins to stop to see what's happening?
    When only music is being played, the MacBook usually closes down after 20-30 minutes. It gives no warning, and I have not seen anything in particular happening.

    Thank you.

  5. #5

    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
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    Sorry narda, I think RazOrEdge was posing a question there. Is the device shutting down (turning off) or just going to sleep? I'm assuming you mean going to sleep but I could be wrong.
    Are you using the device plugged into AC power or are you using it on battery? Note that there are different Power settings for Battery and AC Charger.
    Check that if your Display is set to turn off after 30 min you will need to tick the "Prevent the computer from sleeping when display is off" box.
    Alternatively turn on the Visualiser and see if that keeps it running.
    I used to be conceited but now I'm perfect.

  6. #6


    Member Since
    Apr 29, 2015
    Posts
    32
    My Mac is definitely shutting down. i always use it with AC. Both the battery and ac options are set to close down after three hours; the options below are all unchecked. What and where is the Visualizer? When I am not using the Mac during the day, I usually use Lock Screen. I shut it down every night.

    Thank you.

  7. #7

    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
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    Specs:
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    Given your reply it might not have any effect but Visualiser is a graphic display which moves in time with the music being played by iTunes. You will find it in the iTunes View Menu.

  8. #8

    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
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    Specs:
    L2014 Mac mini macOS 10.13, iPhone 8+ iOS 11, iPad Pro 1 12.9" iOS 11,  Pencil 1
    Since you shut it down every night, I recommend you download, install, and run, Onyx, https://www.titanium-software.fr/en/onyx.html. Please be sure to get the correct Onyx version, to match your macOS.

    When you run Onyx, use the default settings, on the Automated tab. This will run a wide range of Apple maintenance scripts that wil clean up some aspects of your system. I don’t know if it will have an affect on this issue, but it should not hurt.

    The only others options, I believe may help with this issue, would be NVRAM reset, https://support.apple.com/en-us/HT204063 and SMC reset, https://support.apple.com/en-us/HT201295, be sure to read all the information in these articles.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  9. #9

    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    3,896
    Specs:
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    Just one other thing, trying to think laterally, I don't suppose the device is overheating? I'm sure you would have mentioned that but just to be sure. Lastly I assume the battery is performing okay? No charging issues?
    I used to be conceited but now I'm perfect.

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