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  1. #1


    Member Since
    Oct 12, 2017
    Posts
    8
    I can't burn a DVD with Burn? (MacBook Pro)
    Hello
    I always use Burn, and never faced a problem with it. but i faced a problem and i can't figure why i can't let it me burn a dvd!!!! i insert the DVD, drug the files, and burn, but in doesn't burn, it eject my DVD right away saying "the DVD can't be burned; it might be incompatible with this disk drive. Please try a different brand of disc, or try burning at a slower speed".
    okay okay, i burned a DVD before and it was from the same package and everything went alright.
    i wonder why it say "try another brand?" and it worked with my sister who use windows.
    and about speed, i tried with slower speed, but nothing changed. T___T. can someone help me? i'll be very grateful!!!!

    some shots:
    Screen Shot 2017-10-13 at 3.01.33 AM.png
    Screen Shot 2017-10-13 at 3.02.30 AM.png
    Last edited by yozora; 10-12-2017 at 08:50 PM.

  2. #2

    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    3,560
    Specs:
    MacBook Pro OS 10.11.1, iPhone 5s iOS 9.2, 4th Gen iPod touch iOS 5, Apple TV 2, iPod Classic 80Gb
    Dear yozora, as with all posts we require a LOT more information in order to be of any help. Eg;
    Your device eg mbp 13"
    Year
    Operating System
    Disk burner. Internal or external
    Disk type an brand
    Source of files to be burned.

  3. #3


    Member Since
    Oct 12, 2017
    Posts
    8
    I use MacBook Pro OS X El Capitan 13'' ver 10.11.1
    it's internal.
    Disk type is: DVD+R, the Brand is: imation.
    the source from a folder in my desktop (?) i tried also from a USB.

  4. #4

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    24,357
    Specs:
    iMac, i7 4GHz, 32GB memory, 1TB Flash Storage, OS X.12.6.
    Try burning a DVD-R disc and see how you go.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  5. #5

    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    3,560
    Specs:
    MacBook Pro OS 10.11.1, iPhone 5s iOS 9.2, 4th Gen iPod touch iOS 5, Apple TV 2, iPod Classic 80Gb
    Is the source a commercial production? Does it have DRM protection?
    I used to be conceited but now I'm perfect.

  6. #6


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    6,854
    Please try a different brand of disc, or try burning at a slower speed



    So… did you try burning at a lower speed?

    You screen shot is showing it's set for Maximum Possible speed, 8X, which is not exactly a recommended "slower" burning speed.



    - Patrick
    ======

  7. #7

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
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    53,566
    Specs:
    Late 2013 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Patrick:

    Read his first post. He said he tried a slower speed. Also, it's a good possibility that his optical drive is either dirty or even failing. He said that his MacBook Pro had an internal optical drive and that would mean that the latest model it could be would be a 2012 or earlier.

  8. #8


    Member Since
    Oct 12, 2017
    Posts
    8
    Quote Originally Posted by harryb2448 View Post
    Try burning a DVD-R disc and see how you go.
    I'll buy ones soon, but I used to do it with DVD+R though and i didn't face any problems. so i wonder!

  9. #9


    Member Since
    Oct 12, 2017
    Posts
    8
    Quote Originally Posted by Rod Sprague View Post
    Is the source a commercial production? Does it have DRM protection?
    no, just some normal videos. T__T.

  10. #10

    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
    3,377
    Specs:
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS Sierra 10.12.6
    @yozora,

    I'm loath to advise people to spend more money; but in your case, with at least a 5-year old model, I'd suggest that you didn't waste time on trying to clean or otherwise sort out your internal optical drive.

    Instead, spend $25-35 max, on a new standalone USB-powered optical drive. Amazon, for one, has a large selection. I use a Samsung.

    NB. Don't go for Apple's Super Drive - not only is it overpriced, it won't work with any Mac which shipped with its own internal optical drive; as yours did.

    Ian
    Ian

  11. #11


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    6,854
    Quote Originally Posted by chscag View Post
    Patrick:

    Read his first post. He said he tried a slower speed. Also, it's a good possibility that his optical drive is either dirty or even failing. He said that his MacBook Pro had an internal optical drive and that would mean that the latest model it could be would be a 2012 or earlier.


    Yes, I saw that thanks Charlie, but no mention of how much slower he tried.

    Even the maximum rated sped may be too much, but easy enough to check with directions here:
    Mac 101: How to check the speed of your CD/DVD burner
    https://www.engadget.com/2009/08/10/...cd-dvd-burner/

    Regardless of speed, your comments are sure valid that "his optical drive is either dirty or even failing".

    A good Mac compatible disk cleaner and some good shots of cleaning air with the tube stuck in the optical slot and swiveled and pointed left to right while blasting some good shots can often clean up any dust etc.




    - Patrick
    ======

  12. #12


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    6,854
    Quote Originally Posted by yozora View Post
    I'll buy ones soon, but I used to do it with DVD+R though and i didn't face any problems. so i wonder!

    Use the System Information for Disk Burning I suggested above, and here, which will show the compatible specs of the inserted media:
    https://www.engadget.com/2009/08/10/...cd-dvd-burner/




    - Patrick
    ======

  13. #13


    Member Since
    Oct 12, 2017
    Posts
    8
    Quote Originally Posted by IWT View Post
    @yozora,

    I'm loath to advise people to spend more money; but in your case, with at least a 5-year old model, I'd suggest that you didn't waste time on trying to clean or otherwise sort out your internal optical drive.

    Instead, spend $25-35 max, on a new standalone USB-powered optical drive. Amazon, for one, has a large selection. I use a Samsung.

    NB. Don't go for Apple's Super Drive - not only is it overpriced, it won't work with any Mac which shipped with its own internal optical drive; as yours did.

    Ian
    thank you, but i'd like to keep this as the last solution^^

  14. #14


    Member Since
    Oct 12, 2017
    Posts
    8
    Quote Originally Posted by pm-r View Post
    Use the System Information for Disk Burning I suggested above, and here, which will show the compatible specs of the inserted media:
    https://www.engadget.com/2009/08/10/...cd-dvd-burner/




    - Patrick
    ======
    i use Burn for burning and, usually it burn by x8 and success. now it fail, even by the lower speed x4.
    but i followed your instruction. and here is the dvd info
    Screen Shot 2017-10-13 at 10.15.39 PM.png

  15. #15


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    6,854
    i use Burn for burning and, usually it burn by x8 and success. now it fail, even by the lower speed x4.
    but i followed your instruction. and here is the dvd info

    Does the drive have any problem reading any CD or DVD??

    If not, or even if it does, I'd suggest a good cleaning with a cleaning disk and compressed cleaning gas may fix the problem. Not a big expense to try and readily available.

    Also, your Optical drive says "(Generic Drive Support)" which can be an indication that it was a replacement at some point, but that shouldn't affect its performance in any way at all.

    It may be ejecting the disk right away because it can't read the code properly, but it must be doing so to provide the write speed etc. of the inserted disk you posted.




    - Patrick
    ======

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