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Thread: SafaribookmarksSyncagenrQuit unexpectedly

  1. #1


    Member Since
    Jan 02, 2018
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    6
    SafaribookmarksSyncagenrQuit unexpectedly
    Iím not sure if this is the correct place to post this but I have a major problem. Iíve seen this error (see subject) discussed at other places on the internet but cannot find my particular problem. Not only does this message keep popping up and not only does Safari not open but I cannot get into my apps. None of my Office apps will open, nor will photo. I can acess my word documents if I click on my HD desktop icon but can only open them up with TextEdit. Thanks 🙏 for any HELP you can give. And yes I did send Apple a report but have no idea if that will help or if they will even get the report (since Safari is down)

  2. #2

    MacInWin's Avatar
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    Your Mac's Specs
    MBP 15" Mid 2015, iPhone 8, an iMac, plus ATVs, AWatch, MacMini
    1. Reinstall Office. That should fix the Word issue. You can also try finding one .doc file, right click, Get Info and see what is set as the default application for those type files. Change it to Word if it's not, the apply it to all similar files.

    2. Can't speak to SafaribookmarksSyncagent, the one suggestion I've seen is to reinstall the OS. You didn't mention, but what version of macOS and what Mac are you using? Maybe if you can update/upgrade it would solve the problem?
    Jake

  3. #3


    Member Since
    Jan 15, 2018
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    Thanks
    I understand 1 and figure that might be part of the solution. The only problem is I bought it on eBay and it came with Office installed on it. So it was a great deal but I donít have the software to reinstall and would have to purchase. Any recommendations on where to buy? Okay, next question will mark me as a newb but how do you reinstall the OS? Have no idea. Another problem that I forgot to mention and it may be at the root of it all is what happened after I did some updates on Office. I thought I had shut my computer down but when I came back to it the next day, a window in my screen said something about not being able to install OS (?) if memory serves me correctly. I shut down the computer and that window did not come back. Iím just stuck with these other aforementioned problems and of course I tried shutting computer down again. My laptop is a MacBook (2009) uses MacOS 10.13.6, high sierra. Format Mac OS extended. Thanks for quick reply
    Last edited by Slippery eel; 07-22-2018 at 04:58 PM. Reason: Want to add

  4. #4

    MacInWin's Avatar
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    Your Mac's Specs
    MBP 15" Mid 2015, iPhone 8, an iMac, plus ATVs, AWatch, MacMini
    OK, you don't own Office. Therefore, no help from here until you buy a license. That's how this forum works. And the problem you are seeing is most likely directly related to the incomplete/incorrect update you tried. Hence, an install should fix the problem for you.

    So, the fix is to get a license to use Office. I use the Office365 subscription at $7/month rather than buy a fixed license. But you can search around for the best price for Office you can find.

    Oh, and in the future it helps if you start with ALL of the information so that we don't have to play 20 questions to get to what is happening.

    By the way, I don't know how familiar you are with macOS, but it does NOT like to be shut down by just powering off. Always use the  menu and select "Shut Down" to power off. That lets the OS clean up things before it stops. If you have been powering off, that may be part of the issue with Safari.
    Jake

  5. #5

    pigoo3's Avatar
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    May 20, 2008
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    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Quote Originally Posted by Slippery eel View Post
    ...how do you reinstall the OS?
    - Reboot the computer.
    - Press command + r (cloverleaf key + r)

    This brings up the recovery partition. One of the choices is reinstall OS. Make sure you have important stuff backed up...just in case.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  6. #6

    Slydude's Avatar
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    Your Mac's Specs
    2.8 GHz 2008 MacBook Pro 10.11, 8 GB mem, iPhone 8+, 2015 iMac 16 GB 10.13 beta
    Thread Moved to Apps and Games since that seemed more appropriate than the Lounge.

  7. #7

    pm-r's Avatar
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    OK, you don't own Office. Therefore, no help from here until you buy a license.

    Why bother with MS OfficeÖ???, especially if the installed, legit Apple Pages.app would open those files as they say it's supposed to and use it instead??

    At least I assume the Apple Pages.app is installed.



    PS: Why not try setting up a new admin "testuser" and login as them and see if things work a bit better.





    - Patrick
    ======
    Last edited by pm-r; 07-22-2018 at 07:50 PM.

  8. #8


    Member Since
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    Thanks, slydude.

  9. #9


    Member Since
    Jan 15, 2018
    Posts
    7
    Nick, tried what you said and even that didnít work. I rebooted and hit command r. It just made that chirping noise. Thanks anyway.

  10. #10

    MacInWin's Avatar
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    Jan 01, 2009
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    Your Mac's Specs
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    @Slippery eel, it's not "hit" the combo, but press and hold it down until you see the Recovery boot screen. Hard to tell from your post if you had held the combination or just tapped it.
    Jake

  11. #11

    Slydude's Avatar
    Member Since
    Nov 16, 2009
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    Your Mac's Specs
    2.8 GHz 2008 MacBook Pro 10.11, 8 GB mem, iPhone 8+, 2015 iMac 16 GB 10.13 beta
    Quote Originally Posted by Slippery eel View Post
    Thanks, slydude.
    You're welcome.
    Last edited by Slydude; 07-26-2018 at 12:46 AM.

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