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  1. #16

    pm-r's Avatar
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    Oct 16, 2010
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    Brentwood Bay, BC, Canada
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    But then I'd have to switch from one account to the other. Don't need that sort of hassle - macs are supposed to be 'user- friendly'. Besides I'm Admin and want to keep it that way not switch to another user account just to run Excel.

    Maybe a reinstall of Excel is in order to wipe out those files and start fresh.

    I was about to suggest the same thing, and emphasize doing a clean reinstall and I'd especially at least drag the "MicroSoft Users Data" folder to the desktop or somewhere other than its default location and also any associated MS .plist files/folders.

    I'd also try booting using Safe Boot Mode just in case there may be something user specific causing the problem.

    But I'd bet on the "MicroSoft Users Data" folder or any MS .plist file being the cause of the problem. And it can't hurt things much to Trash them as they'll get rebuilt.

    BTW: Does the problem still exist if booted from a cloned backup??? That would be strange if it didn't I'd say.

    Good luck.

    PS: In case you need it and it still works:
    Troubleshoot Office 2011 for Mac issues by completely uninstalling before you reinstall
    https://support.office.com/en-us/art...b-7719c2cedd17

    It seems the suggestions here are well founded suggesting the same thing!! I guess MS learned by reading some of the mac-forums threads on their products!!!

    PPS: Also just a suggestion to run Font Book.app and test/verify all your user installed fonts. You could be getting a Font conflict and they can be a PITA to track down of fix.




    - Patrick
    ======
    Last edited by pm-r; 04-27-2018 at 12:16 PM.

  2. #17

    Sawday's Avatar
    Member Since
    Nov 19, 2006
    Location
    York, UK
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    1,487
    Specs:
    iMac: 24" Aluminium, 2.8 GHz, 4Gb RAM. iPad2, iPad mini2, iPhone5s
    Thanks all for your suggestions. I ran Font Book which gave me some conflicting info - it reported no 'enabled duplicates' but for some individual fonts there were duplicates but these were not enabled. Rather than mess with these reinstalled Office and low and behold all appears to be sweet again. I'll look into the font issue (if it is an issue) at a later date.
    Experience teaches you to recognise a mistake when you make it again.

  3. #18

    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    8,513
    Rather than mess with these reinstalled Office and low and behold all appears to be sweet again.

    Glad to read you got things fixed Sawday but it sort of leaves one wondering what caused the problem or corruption in the first place eh???




    - Patrick
    ======

  4. #19

    Sawday's Avatar
    Member Since
    Nov 19, 2006
    Location
    York, UK
    Posts
    1,487
    Specs:
    iMac: 24" Aluminium, 2.8 GHz, 4Gb RAM. iPad2, iPad mini2, iPhone5s
    Quote Originally Posted by pm-r View Post
    Glad to read you got things fixed Sawday but it sort of leaves one wondering what caused the problem or corruption in the first place eh???




    - Patrick
    ======
    Old age? It gets to all of us and my iMac is aged 12 now and it does get a lot of hammer. Meanwhile, my wife is on her third Windows laptop in that time and that's always slow... at everything!
    Experience teaches you to recognise a mistake when you make it again.

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