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  1. #1


    Member Since
    Sep 13, 2017
    Posts
    4
    Garageband - OSStatus Error -36
    Hello,

    Recently i have had said error (OSStatus error -36) appear when trying to open a GarageBand project.
    If i open it through GarageBand the error code pops up and the program freezes and i have to force quit. If i open the project up through the finder the error code appears but then i can continue as normal. At first it was only happening on 3 files. today i noticed it has started happening with others.

    I had a very long phone conversation with a chap from the apple customer care and he went through fixes with him whilst he watched me do them, but to no avail. So i thought i would try my luck on here.

    Has anyone had the same problems and/or know of a fix?

    Any help would be greatly appreciated

    Thanks!

  2. #2

    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, USA
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    3,258
    Specs:
    L2014 Mac mini macOS 10.12, iPhone 6 iOS 11, iPad Pro 1 12.9" iOS 11,  Pencil 1
    Can you provide complete details for your model and year Mac, macOS, GarageBand version, and any components used with Mac or GarageBand?

    Also, have you run, or done, any maintenance/security/cleaning apps on your Mac recently?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  3. #3


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    6,687
    Recently i have had said error (OSStatus error -36) appear when trying to open a GarageBand project.

    You could take a look here and see if any of the results make any sense to you.

    They sure doesn't to me but I'm sure not a programmer, except it appears to be some sort of error no kidding!!!

    https://www.osstatus.com/search/resu...all&search=-36






    - Patrick
    ======

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    53,303
    Specs:
    Late 2013 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, Sierra
    Error 36 is related to i/o errors; and that usually means hard drive problems. Suggest you run First Aid on your hard drive . Also, when you post a problem for assistance, you should give us the particulars about your hardware and which version of macOS you're running.

  5. #5


    Member Since
    Sep 13, 2017
    Posts
    4
    Quote Originally Posted by ferrarr View Post
    Can you provide complete details for your model and year Mac, macOS, GarageBand version, and any components used with Mac or GarageBand?

    Also, have you run, or done, any maintenance/security/cleaning apps on your Mac recently?
    Sorry for not adding the details.

    I have MacBook Air 13 inch, Os Sierra, GarageBand v10.

    I've ran first aid but didn't find any problems. I did have Dr Clean but have since removed it.

    Hope that helps.

  6. #6


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    6,687
    Do the non-working file projects work properly if you do get them opened and then Save them??

    Have you tried making a copy and setup a new user on your Mac and then try working on them?

    Does a new project work properly?

    And what about trying to open and work on the existing file projects when booted up using Safe Boot Mode??





    - Patrick
    ======

  7. #7


    Member Since
    Sep 13, 2017
    Posts
    4
    Quote Originally Posted by pm-r View Post
    Do the non-working file projects work properly if you do get them opened and then Save them??

    Have you tried making a copy and setup a new user on your Mac and then try working on them?

    Does a new project work properly?

    And what about trying to open and work on the existing file projects when booted up using Safe Boot Mode??





    - Patrick
    ======
    I've tried opening and saving them and opening in safe mode those didn't work.

    The new projects I've had did open as normal but I noticed a couple of days ago that the errors started appearing

    I haven't tried making a new user yet I'll give that a bash next.

  8. #8


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    6,687
    The new projects I've had did open as normal but I noticed a couple of days ago that the errors started appearing

    I'd tend to agree with and as chscag suggested — possible hard drive problems.

    But give a new user a try anyway… one never knows until one tries…




    - Patrick
    ======

  9. #9


    Member Since
    Sep 13, 2017
    Posts
    4
    Tried the new user idea, same result. Thanks for your replies any way, ill look into getting a new drive if i must then.

  10. #10


    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    6,687
    Quote Originally Posted by JWD1981 View Post
    Tried the new user idea, same result. Thanks for your replies any way, ill look into getting a new drive if i must then.

    Do you already have an external bootable drive you could boot from and use to test??

    Like your existing backup drive as an example. Using that could prove if your internal drive is failing or just goofy.




    - Patrick
    ======

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