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  1. #1


    Member Since
    Jan 19, 2013
    Posts
    2
    How to get rebuilt database for Entourage 2008 working?
    Hi
    My Entourage 2008 corrupted and I tried the Entourage rebuild, but this stopped on stage 4/5. So I bought the Stellar Phoenix software to repair and rebuild and this seems to have worked! Yay!!

    Stellar Pheonix says to then open up Entourage to import the new file.

    My problem is that Entourage won't open up. When I try to open Entourage up, it comes up with the message "Entourage cannot access your data. To attempt to fix the problem, rebuild your database."

    Can anyone please help with this one?

    Cheers,

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    54,173
    Specs:
    Late 2013 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    As you are finding out, the only way to rebuild the Entourage data base is to remove Office 2008 and reinstall. Stellar Phoenix is good software for certain things and I have used it myself in Windows, however, in this case it's not going to work.

    Completely remove Office and reinstall since you can not selectively remove Entourage by itself and reinstall. How to completely remove Office 2008: LINK

  3. #3


    Member Since
    Jan 19, 2013
    Posts
    2
    HI,
    Thanks for the post. I just want to check that if I remove Office 2008 and reinstall, will I lose all my email data that I'm trying to save?

    I'm not sure what to do with the MUD folder that contains all my emails etc from more than 5 years? Does that get removed from my documents folder when I remove Office 2008?

    Just a bit worried about it and don't want to do the wrong thing and lose years of business work...

    Cheers and thanks,

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    54,173
    Specs:
    Late 2013 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    The removal and reinstall of Office does not remove your documents, personal templates and email. However, it's always a good idea to back them up before doing so - just in case.

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