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  1. #1
    I have many stuck pixels.
    Fromasta Flex's Avatar
    Member Since
    Jul 28, 2006
    Posts
    394
    Specs:
    2 GHz Black Intel Core Duo Macbook, 2 GB Ram, 100 GB HD, 60 GB black iPod Video, 8 GB iPhone
    I have many stuck pixels.
    This is my last post for a while, sorry. But I just noticed that i have SEVERAL stuck, bright pixels when I look at a black screen. Will I get a replacement if I demand one?

  2. #2
    I have many stuck pixels.
    fleurya's Avatar
    Member Since
    Nov 18, 2006
    Location
    Anytown, USA
    Posts
    4,925
    Specs:
    27" iMac 2.7GHz Core i5, iPhone 4S, 3rd gen iPad
    I think that's goes without saying. Take it in post-haste. The nice thing about AT&T is the removable SIM card, just pop it out and pop it in your replacement and your ready to roll!
    "Give so much time to the improvement of yourself that you have no time to criticize others"

  3. #3
    I have many stuck pixels.
    Fromasta Flex's Avatar
    Member Since
    Jul 28, 2006
    Posts
    394
    Specs:
    2 GHz Black Intel Core Duo Macbook, 2 GB Ram, 100 GB HD, 60 GB black iPod Video, 8 GB iPhone
    Just thought I'd give an update. I went to the genius bar and they told me that I have 3 dead pixels and the rest of the specks were light bleeding through that would go away and change over time. The guy says it's an industry standard to have a couple dead pixels, and that even his personal iphone has 4 dead pixels. I also checked the phones on display and saw more dead pixels. I'm relieved that my phone isn't defective, but it's unfortunate that dead pixels are normal...

  4. #4
    I have many stuck pixels.
    hotskate's Avatar
    Member Since
    Nov 08, 2006
    Location
    Arizona/ New York
    Posts
    470
    Specs:
    15 Macbook Pro, Core 2 Duo, 2.4GHz, 4GB, 160GB HD
    I dont have an iPhone but i was at the genius bar yesterday with my mac and there was a dude next to me with he same problem and they replaced his phone!

  5. #5
    I have many stuck pixels.

    Member Since
    Jul 22, 2003
    Location
    Hamilton College
    Posts
    6,999
    Specs:
    20" iMac C2D 2.16ghz, 13" MacBook 2.0ghz, 60gb iPod vid, 1gb nano
    I have no stuck/dead pixels on my phone
    Don't forget to use the new User Reputation System

  6. #6
    I have many stuck pixels.
    Fromasta Flex's Avatar
    Member Since
    Jul 28, 2006
    Posts
    394
    Specs:
    2 GHz Black Intel Core Duo Macbook, 2 GB Ram, 100 GB HD, 60 GB black iPod Video, 8 GB iPhone
    Did they lie to me?

  7. #7
    I have many stuck pixels.
    Red Snapper's Avatar
    Member Since
    Oct 26, 2006
    Location
    California
    Posts
    167
    Specs:
    15" Macbook Pro, 2 GBs Ram, 250gb My Book, 500gb Lacie,40gb 3rd Gen ipod,60gb ipod video
    I've heard from an apple employee(genius bar) that there is some program that flashes different colors that you can run for a while and eventually the pixels will become "unstuck." He said it worked for his macbook pro. Based on that it seems like the pixels aren't really "dead." Maybe we can see a solution to this soon.

  8. #8
    I have many stuck pixels.
    Fromasta Flex's Avatar
    Member Since
    Jul 28, 2006
    Posts
    394
    Specs:
    2 GHz Black Intel Core Duo Macbook, 2 GB Ram, 100 GB HD, 60 GB black iPod Video, 8 GB iPhone
    I did that for a few minutes and it didn't do anything. I can't tell a difference between my "light bleeding through" pixels and my "dead/stuck" pixels. Are they just giving me a load of crap and I actually DO have 20+ dead pixels?

  9. #9
    I have many stuck pixels.
    dan828's Avatar
    Member Since
    Jan 12, 2005
    Location
    Ceres, Ca
    Posts
    670
    Specs:
    iPad 32 GB 3G
    Quote Originally Posted by Fromasta Flex View Post
    I did that for a few minutes and it didn't do anything. I can't tell a difference between my "light bleeding through" pixels and my "dead/stuck" pixels. Are they just giving me a load of crap and I actually DO have 20+ dead pixels?
    Very convenient that you didn't go over the 3 max dead pixels I'd say. Pretty much sounds like BS to me. I'd go back and demand my money back.

  10. #10
    I have many stuck pixels.
    Fromasta Flex's Avatar
    Member Since
    Jul 28, 2006
    Posts
    394
    Specs:
    2 GHz Black Intel Core Duo Macbook, 2 GB Ram, 100 GB HD, 60 GB black iPod Video, 8 GB iPhone
    Really? The max is 3? They didn't even give me any information relating to a replacement. I bought it from an AT&T store, do you think I should go there and ask or go back to apple for a 2nd opinion?

  11. #11
    I have many stuck pixels.

    Member Since
    Nov 10, 2004
    Location
    Toronto, Canada
    Posts
    108
    Specs:
    stock 17" 2.8ghz unibody mbp.
    Quote Originally Posted by Fromasta Flex View Post
    Really? The max is 3? They didn't even give me any information relating to a replacement. I bought it from an AT&T store, do you think I should go there and ask or go back to apple for a 2nd opinion?
    in my personal opinion, i would think you would be able to exchagne at the at&t store - since the sales rep a) probably doesn't know much about hardware - so you can nicely convince him/her to exchange b) demand for a refund that you paid so much for it c) a lot of them probably wont care much compared to apple's strict management (on exchanges)

  12. #12
    I have many stuck pixels.
    Fromasta Flex's Avatar
    Member Since
    Jul 28, 2006
    Posts
    394
    Specs:
    2 GHz Black Intel Core Duo Macbook, 2 GB Ram, 100 GB HD, 60 GB black iPod Video, 8 GB iPhone
    I went back to AT&T today and they wouldn't exchange because they claim the warranty is through apple so there's nothing they can do. On top of that, I've checked out a total of 4 display phones in addition to mine now and I found dead pixels on all of them. I can't figure out if it's worth it to go BACK to the apple store again. I'm afraid the new one that will be a struggle to get will have dead pixels as well, since all of them I've seen have them. I have a question for the folks who have none. Are you sure? Try taking a picture with your finger covering the camera, then look at the all black photo in full screen. This is how I see mine. From my experience there seem to be dead pixels on every single iphone. I want to be positive that I actually might get a good one if I go through the exchange. Thanks!

  13. #13
    I have many stuck pixels.
    diesel828's Avatar
    Member Since
    Jun 11, 2006
    Location
    California
    Posts
    165
    Specs:
    2.2GHz Intel Core Duo processor, 120GB hard drive, 2GB RAM, 15" widescreen... pretty basic.
    Dead pixels are a given on almost ALL cell phones. I'd say if there were no more than 3 or 4 dead pixels, it's not a big deal. They rarely cause any problems unless you enjoy staring at black screens.
    2.2GHz MacBook Pro
    16GB iPhone 3G
    www.myspace.com/callofdoody

  14. #14
    I have many stuck pixels.
    Fromasta Flex's Avatar
    Member Since
    Jul 28, 2006
    Posts
    394
    Specs:
    2 GHz Black Intel Core Duo Macbook, 2 GB Ram, 100 GB HD, 60 GB black iPod Video, 8 GB iPhone
    Quote Originally Posted by diesel828 View Post
    Dead pixels are a given on almost ALL cell phones. I'd say if there were no more than 3 or 4 dead pixels, it's not a big deal. They rarely cause any problems unless you enjoy staring at black screens.
    Haha, that's exactly the thing. The only reason I'm concerned is because I keep hearing about tons of people who have none at all, and unless the apple store lied to me, and it didn't feel like it, there should be at least 1 or 2 on most phones. My usage of the phone isn't affected at all, but I paid $600+ for this, and if they are mostly perfect ones, I want one.

  15. #15
    I have many stuck pixels.
    diesel828's Avatar
    Member Since
    Jun 11, 2006
    Location
    California
    Posts
    165
    Specs:
    2.2GHz Intel Core Duo processor, 120GB hard drive, 2GB RAM, 15" widescreen... pretty basic.
    Quality control, dude. Some phones will have a few dead pixels while some phones will not. It's luck of the draw in my opinion, and more importantly, a non-issue. And maybe there are some who don't have an eye for such things and won't notice a dead pixel or two in their phones. Gadgets that are built in mass quantities have tolerances, so I'd say a dead pixel here and there wouldn't be a horrible quality control issue.
    2.2GHz MacBook Pro
    16GB iPhone 3G
    www.myspace.com/callofdoody

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