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  1. #1

    Member Since
    Aug 15, 2011
    songs on iPod have disappeared from iTunes library
    Some songs that are on my iPod have an exclamation point next to them in my iTunes library. When I try to open the files, a pop-up box appears saying "This song could not be used because the original file could not be found." I have tried to locate the song files, but they are nowhere on my computer. I have followed all the steps listed here

    but with no luck.

    How can I get them transfer these files from my iPod back to my computer? Does anyone have any idea why this happened? I think these files used to be in the library but they no longer are. Why do they disappear?



  2. #2

    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Victoria, BC
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    There are a number of reasons why the songs might have disappeared from your iTunes library, too many to speculate on what happened without a lot of further detail. The *most common* reasons are that the songs were deleted by the user who thought they had been copied into the iTunes Library when they hadn't; users monkeying around with the iTunes Library for "organizational" purposes and destroying the database structure; the computer deleting the songs because they are not part of the user's authorized iTunes library (ie they were brought in from someone else's iTunes library); and Home Sharing being turned off, where the songs in question actually belonged to another computer's library and were never really on the computer in question, just "shared" from a different one.

    Assuming none of these things are the case here, you can probably put the songs back on your computer from your iPod using a third-party tool such as Senuti (iTunes backward, isn't that clever) or iExplorer (which I prefer). Both cost, but Senuti has a 1,000 song trial mode that is free so if we're talking fewer than 1,000 songs, that's probably a good bet.

    Pod to Mac is a better tool IMO for complete recovery of a lost library -- it retrieves photos, e-books, voicemails and whatever else (ie everything) that was on your iPod rather than just songs, videos and playlists as Senuti does. Senuti is $19 and iExplorer is $35.

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