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  1. #1
    MacBook can't find iPod shuffle

    Member Since
    Jun 25, 2008
    Posts
    3
    Unhappy MacBook can't find iPod shuffle
    So, I have a brand new (as in, still under limited warranty) 1Gb iPod shuffle, which I dearly love. It's only been synced with the computer once, but now, when I go to change the songs on it/charge the thing, my Macbook doesn't see it. The shuffle doesn't even show up in Apple System Profiler as an unknown usb device.

    At first, I figured it was the dock, so I purchased a usb extender for it. When I tried the new cord, nothing. No lights, no camera, no action.

    The shuffle still plays the music that I already loaded onto it, but I would like to change out a few songs and charge the device.

    Help?

  2. #2
    MacBook can't find iPod shuffle
    skaheadpunk's Avatar
    Member Since
    Jan 12, 2008
    Location
    Leicester, England
    Posts
    1,760
    Specs:
    MacBook, iPod Classic, 8GB 3G iPhone, Time Capsule
    Call Apple? Have you tried resetting it?

  3. #3
    MacBook can't find iPod shuffle

    Member Since
    Jun 25, 2008
    Posts
    3
    Quote Originally Posted by skaheadpunk View Post
    Call Apple? Have you tried resetting it?
    If by resetting it, you mean turning it off and leaving it off for a while--yep. I've tried the five recommended means for restoring it.

    I can't even use the reset utility because the computer can't find the thing at all. It's most distressing.

  4. #4
    MacBook can't find iPod shuffle
    skaheadpunk's Avatar
    Member Since
    Jan 12, 2008
    Location
    Leicester, England
    Posts
    1,760
    Specs:
    MacBook, iPod Classic, 8GB 3G iPhone, Time Capsule
    If none of these or these help I would get in touch with Apple about it.

  5. #5
    MacBook can't find iPod shuffle

    Member Since
    Jun 25, 2008
    Posts
    3
    Quote Originally Posted by skaheadpunk View Post
    If none of these or these help I would get in touch with Apple about it.
    Yep. I've played those games with the bloody thing. ::shrugs:: I'd rather not have to take it in, but it looks like I'm going to have to take it to Apple, even though the nearest Apple store is an hour and a half away...

  6. #6
    MacBook can't find iPod shuffle
    iguy's Avatar
    Member Since
    May 26, 2008
    Location
    Ontario, Canada
    Posts
    41
    Specs:
    none as of yet
    Use the phone? Web support?
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