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Thread: Please help

  1. #1
    Please help

    Member Since
    Jan 01, 2011
    Posts
    9
    Please help
    I have a iphone 3Gs and the speakers still work but the ringer does not work when someone calls. when I adjust the sound up and down it will ring letting you know where your volume is, but when someone calls me the phone only vibrates (will not ring).

    I have downloaded the most recent software and its still not working!!

  2. #2
    Please help

    Member Since
    Sep 10, 2011
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    Hello there,

    I've just tried replicating this by sliding the mute button off on the top left side of my iPhone so that the red line shows and yes, you are right, you can still hear music but the ringer will be mute.

    Unslide the ringer mute and you should be back to normal.
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  3. #3
    Please help

    Member Since
    Jan 01, 2011
    Posts
    9
    thanks for the reply pendlewitch but thats not the problem.. I have the mute button off or the sound switched to on on the top left part of the phone.. The volume is up.. It just will not ring when someone calls me, all the other sounds work perfectly fine!!! Its crazy, not sure what is going on with this phone...

  4. #4
    Please help

    Member Since
    Sep 10, 2011
    Location
    Colne,UK
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    1,736
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Not sure either mate, unless the slider switch is fouled in some way so that it can't make the correct contact.

    Have you tried doing a cold reset (powering down and then re-booting) ?
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  5. #5
    Please help
    Eric559's Avatar
    Member Since
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    Quote Originally Posted by rschamblee View Post
    thanks for the reply pendlewitch but thats not the problem.. I have the mute button off or the sound switched to on on the top left part of the phone.. The volume is up.. It just will not ring when someone calls me, all the other sounds work perfectly fine!!! Its crazy, not sure what is going on with this phone...
    Try going into the settings and selecting a different ring tone. Call the phone and see if that works.
    Member Of The Month for December '08.
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