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  1. #1
    unable to download photos from iphone 4 to imac

    Member Since
    Sep 17, 2011
    Posts
    12
    unable to download photos from iphone 4 to imac
    Hi I dont know why I am getting this message, "Unreadable Files: The following files could not be imported (they may be an unrecognized file type or the files may not contain valid data)"

    Images are jpg

    Can see the photos perfectly on the iphone4. Even image capture will not import them. Why would they be damaged. I have downloaded from iphone to imac before with no problems. Phone is new and appears to be working perfectly.

    Anyone with any ideas? Thanks

  2. #2
    unable to download photos from iphone 4 to imac
    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
    Posts
    3,626
    Specs:
    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    What method are you using to copy the photos to your Mac?
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

  3. #3
    unable to download photos from iphone 4 to imac

    Member Since
    Sep 17, 2011
    Posts
    12
    Hi thanks for your response. As stated below I used image capture to download and also tried to import into iphoto?

  4. #4
    unable to download photos from iphone 4 to imac
    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
    Posts
    3,626
    Specs:
    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    Well if they are photos you took with the iPhone's camera, you should see them in iPhoto and be able to import the ones you want.

    If you've loaded the jpgs onto your iPhone via some other method, that could account for the Mac not recognizing the files. The only photos on my iPhone 4 were either taken with the phone's camera or were synced with my MBP.
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

  5. #5
    unable to download photos from iphone 4 to imac

    Member Since
    Sep 17, 2011
    Posts
    12
    Exactly! Photos were taken on the iphone but as stated I am getting this message. This is why I have written in this forum to see if anyone else had developed this issue for no reason.

  6. #6
    unable to download photos from iphone 4 to imac
    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
    Posts
    3,626
    Specs:
    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    Well, I've never encountered that message and I often sync photos taken on my iPhone 4 with my MBP.

    If no one else is able to provide a fix for you, email all those photos from your iPhone to your Mac (save them from the emails to the Mac). Then plug in your iPhone and reset it to factory settings using iTunes. Then sync the iPhone with your Mac again to get all your music, apps, photos, etc. back onto the iPhone. That might reset/overcome whatever is causing that error. I don't know for sure, but like I said, it's a possible solution if no other surfaces.
    All the best.
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

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