i have read a few articals about this error code, and i understand it is a hardware problem, i have also read a couple of things about uninstalling my security for my computer, as it could be blocking my phone from restoring, is this correct? If so, i am using virgin media security, would i need to uninstall that, then try restoring my iphone again, then re-installing my virgin media security? or would it be something to do with my windows security? Please help!