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  1. #1
    iTunes took my iPhone data

    Member Since
    Apr 19, 2011
    Posts
    1
    iTunes took my iPhone data
    i recently plugged my iPhone into my iMac and i got an error message like 'iTunes could not read my device' or something akin. i did a restore like it asked and now ALL of my phone's data has went missing. Numbers, Notes, Apps...everything.
    i've tried to restore purchases etc within iTunes, to no avail.
    is there anything i can do?

  2. #2
    iTunes took my iPhone data
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,184
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    When doing a restore it tries to use a backup to get your old content/data back in place, if there was no backup image then the restore will get you just a pristine clean iPhone..

    Regards

  3. #3
    iTunes took my iPhone data
    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Seconded, the restore function acts a little like a Factory Reset, except you can usually then restore to a backup you have made of your iPhone/ iPod/ iPad. If there has been no backup made by yourself through iTunes then unfortunately it would seem your data is lost forever. As for repeat downloads for purchased items, iTunes generally doesn't support this (they state for piracy reasons) although if reports are to be believed, they may just change this soon.

    Hope this helps

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

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