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  1. #1
    what should I do to get replacement?
    takadante's Avatar
    Member Since
    Apr 26, 2008
    Location
    San Clemente
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    122
    Specs:
    Macbook 2.14ghz || 120GB || IPHONE 3G 8GB JBken 4GB RAM || <3
    what should I do to get replacement?
    I need a replacemnt iPhone but I don't know what to tell apple. The lock button on the top doesntwork and I don't think they will replace it for that. So, what should I say or tell them. Will they send a replacement over the phone because I live about 30 miles frm the nearest apple store

  2. #2
    what should I do to get replacement?
    cuhnool's Avatar
    Member Since
    Jun 02, 2008
    Location
    Louisville
    Posts
    1,502
    Specs:
    MacBook 2.1GHz Core 2 Duo | 1GB RAM | OS X 10.6.3 | 250GB External HD | 8GB iPod Touch 1st Gen 3.1.3
    If it's not working, and still under warranty, they will replace it regardless of what the problem is.

  3. #3
    what should I do to get replacement?

    Member Since
    Oct 22, 2007
    Location
    Tampa , FL
    Posts
    1,957
    Specs:
    15" MBP Unibody 2.53Ghz 4GB RAM 250GB HD,VERIZON iPhone 4,SIG P238 ,iPad,6th Gen iPod NANO
    They will replace it in store. I would call first to make sure they have them in stock to replace yours.Because they don't work on them in the store they always replace them which is why they run out of the refurbished replacements
    (This is what a Apple tech told me)

    Good luck

  4. #4
    what should I do to get replacement?
    fyrman22's Avatar
    Member Since
    Jan 25, 2005
    Location
    WPB,FL
    Posts
    629
    Specs:
    MacBook Pro, Mac Mini, TV, iPhone, Nano
    30 miles.... I drive 20 miles to work at my Apple store. I would drive that far to get a replacement the same day. Go to apple.com/retail and make an appointment and bring it in and get a new phone. But make an appointment or you will be waiting around for a while before they can see you. And be sure to sync your phone before you go in. It will save you a headache.

  5. #5
    what should I do to get replacement?

    Member Since
    Oct 22, 2007
    Location
    Tampa , FL
    Posts
    1,957
    Specs:
    15" MBP Unibody 2.53Ghz 4GB RAM 250GB HD,VERIZON iPhone 4,SIG P238 ,iPad,6th Gen iPod NANO
    Fyrman not trying to thread jack,since you work at the Apple store have they given you a date as to when the new iPhone will be officially for sale?

    thanks

  6. #6
    what should I do to get replacement?
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
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    20,056
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    Be fair. He can't and won't answer that - orders from on high.

  7. #7
    what should I do to get replacement?

    Member Since
    Oct 22, 2007
    Location
    Tampa , FL
    Posts
    1,957
    Specs:
    15" MBP Unibody 2.53Ghz 4GB RAM 250GB HD,VERIZON iPhone 4,SIG P238 ,iPad,6th Gen iPod NANO
    It's worth the shot.......

  8. #8
    what should I do to get replacement?
    takadante's Avatar
    Member Since
    Apr 26, 2008
    Location
    San Clemente
    Posts
    122
    Specs:
    Macbook 2.14ghz || 120GB || IPHONE 3G 8GB JBken 4GB RAM || <3
    Well I bought it on ebay and I was so surprised to hear what the Genius had to tell me.


    Apparently the phone has been reported stolen and the item is no longer serviceable. Just my luck since i have no proof of purchase and my eBay and paypal transactions are all gone.

    I have no idea what to do now =[

  9. #9
    what should I do to get replacement?

    Member Since
    Oct 22, 2007
    Location
    Tampa , FL
    Posts
    1,957
    Specs:
    15" MBP Unibody 2.53Ghz 4GB RAM 250GB HD,VERIZON iPhone 4,SIG P238 ,iPad,6th Gen iPod NANO
    With Paypal you should be covered under buyer protection for instances like this. Paypal can pull the order information.... If that iPhone has been reported stolen you could possibly end up in legal trouble. Be careful.

  10. #10
    what should I do to get replacement?
    takadante's Avatar
    Member Since
    Apr 26, 2008
    Location
    San Clemente
    Posts
    122
    Specs:
    Macbook 2.14ghz || 120GB || IPHONE 3G 8GB JBken 4GB RAM || <3
    The only problem is that the email attached to both my ebay and paypal is no longer in service (switched from @sbcglobal.net to @cox.net)

    Can i just resell it on ebay? or will i still be liable if it does come down to a legal matter

  11. #11
    what should I do to get replacement?

    Member Since
    Oct 22, 2007
    Location
    Tampa , FL
    Posts
    1,957
    Specs:
    15" MBP Unibody 2.53Ghz 4GB RAM 250GB HD,VERIZON iPhone 4,SIG P238 ,iPad,6th Gen iPod NANO
    If you sell it on eBay,Ship it out of the country. you will get more money for it and I'm sure there will be no liability on your part,You bought the phone no knowing where it came from.

  12. #12
    what should I do to get replacement?
    takadante's Avatar
    Member Since
    Apr 26, 2008
    Location
    San Clemente
    Posts
    122
    Specs:
    Macbook 2.14ghz || 120GB || IPHONE 3G 8GB JBken 4GB RAM || <3
    I think i might just keep it since I dont want to go through the hassle of over seas shipping. Just not being able to get it serviced might bug me a little....

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