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Thread: Repair iPad Pro or purchase 2018 New iPad?

  1. #1


    Member Since
    May 29, 2018
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    Repair iPad Pro or purchase 2018 New iPad?
    Hello,

    several weeks ago I tried to download and install Software update 11.3 to my iPad Pro 12.9 inch (first Generation iPad Pro) but I encountered several problems and was not able to update. I tried many times and received different error messages at a different stage of the process: error 14, then 4005, 4013, or 4014.

    Several months ago I encountered the same errors during the previous Software update but then, somehow after many tries, I succeeded to update my device. This time since nothing could help so I brought my iPad to the Apple store from where I purchased the device.

    They sent the device to the lab and after several days I received an answer: the memory has to be replaced and the cost of the repair is $350 and I get 3 months warranty on the repair. I almost agreed to repair the Pro but now I am thinking of another option.

    After two years and a half of using my iPad Pro, I found that never really needed the so-called extra power of the Pro and I still prefer the handling of my old small 9.7 inches second-generation iPad. The price of a 9.7 inches New iPad 2018 is $550, so for $200 more than the price of the repair of my two and a half-year-old Pro I get a brand new iPad with which I can do all that I need. As far as I understand, the 2018 New iPad has a better processor than the iPad Pro first generation but on the other hand, has only 2GB RAM (4GB for iPad Pro)

    Any recommendation? Would adding $200 for a 2018 New iPad instead of paying $350 for the repair of the Pro first generation, be a downgrade?
    Thank you very much.

  2. #2

    pm-r's Avatar
    Member Since
    Oct 16, 2010
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    Any recommendation?
    Maybe checkout some of the hits here:
    New iPad 2018 vs original iPad Pro 12.9 inch
    https://www.bing.com/search?q=New+iP...ch&form=APMCS1

    Plus, maybe you could sell the kaput Pro for parts and help pay for any price difference.


    EDIT:
    I'd especially check this out:
    Compared: 2018 iPad versus the original 12.9-inch and 9.7-inch iPad Pro
    By Malcolm Owen
    Thursday, April 05, 2018, 04:49 am PT (07:49 am ET)

    The newest iPad can easily be considered as a low-cost alternative to the current generation of iPad Pro devices, but a comparison with the original iPad Pro models suggests Apple's latest release has a lot in common with the earlier tablets. AppleInsider looks at the numbers to see how close they really are.
    https://appleinsider.com/articles/18...-inch-ipad-pro

    (Bolding mine)




    - Patrick
    ======
    Last edited by pm-r; 05-29-2018 at 02:16 PM.

  3. #3


    Member Since
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    Thank you very much for the useful links!

  4. #4

    chscag's Avatar
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    Any recommendation? Would adding $200 for a 2018 New iPad instead of paying $350 for the repair of the Pro first generation, be a downgrade?
    Thank you very much.
    No question in my mind if it were me. Definitely go for the new 2018 iPad. I have the second generation iPad Pro 10.5" model and love it but to be honest, I would not have spent the money on it if I had to buy it myself. It was a gift from my son.

  5. #5


    Member Since
    May 29, 2018
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    The truth is that I am quite hesitant to pay $350 to repair a relatively new device which seems to have some production's defect? The warranty on the repair is only 3 months and if such a problem appears again let's say, 4 months after the repair, then the iPad is gone.

  6. #6

    chscag's Avatar
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    Apple's standard repair (labor plus parts) warranty on devices or items that are out of normal warranty is 90 days. That by the way is more or less what other manufacturers give also. Having said that, I'm kind of surprised that Apple did not offer to swap out your 1st Gen iPad Pro for a refurbished unit and only charge the $75 deductible. You might want to speak to someone at the manager level in that Apple store you took the iPad to.

    Normally iPads are durable devices unless they're dropped or mistreated in some way (spills, etc). I've never heard of one developing bad flash memory (actually storage). If you can't convince Apple that they should swap your iPad Pro out for a refurbished unit (less whatever deductible) then, it's probably better to buy a new 2018 model.

  7. #7

    pm-r's Avatar
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    Having said that, I'm kind of surprised that Apple did not offer to swap out your 1st Gen iPad Pro for a refurbished unit and only charge the $75 deductible.


    + THAT!!! Or equivalent at least or better.




    - Patrick
    ======

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