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  1. #1

    Member Since
    Nov 12, 2016
    Ipad Air touch screen not responding
    Hi, i've been having this issue with my ipad air for about a week or two. It was working totally fine before then, but then one day the touch screen stopped responding completely. The buttons like the home screen and sleep button work totally fine, i just cant use the touch screen in any way.

    I've tried powering off and on, holding the sleep and home buttons until the apple logo comes up, and just letting it sit for a week to see if it resolves- but none of these have fixed anything.

    Has anybody ever heard of this issue? Any ideas on how to fix it/what to do?

  2. #2

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    27" i7 iMac, 15" Macbook Pro TB, 13" Macbook Air, iPhone 6S, iPod Nano 7th Gen
    Does the iPad have any damage? Was it dropped or anything like that? One possibility is that the cables have come loose but that's pretty hard because of these compact devices there's little room for anything to wiggle.
    Mac-Forums is shutting down in the near future. Read this thread to learn more.


  3. #3

    ferrarr's Avatar
    Member Since
    May 21, 2012
    Pawtucket, RI, USA
    L2014 Mac mini macOS 10.13, iPhone 6 iOS 11, iPad Pro 1 12.9" iOS 11,  Pencil 1
    You can make an appointment at you nearest Apple Store Genius Bar. They can run diagnostic tests on it and tell you if there are any issues. I just brought my iPad Pro in because I thought the glass was broken, they ran the diagnostics and they said it was not a crack, only a scratch.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

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