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  1. #1


    Member Since
    Jun 09, 2008
    Posts
    13
    Specs:
    MacBook Pro - Intel
    Can't deposit checks anymore
    The camera icon no longer shows up when I'm ready to electronically deposit a check. The camera itself works fine for everything else (eg. Facetime, photos, etc.). My bank's IT dept. compared their identical iPad with mine, and theirs worked fine (as did mine until about a month ago). Any ideas?

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    23,833
    Specs:
    iMac, i7 4GHz, 32GB memory, 1TB Flash Storage, OS X.12.5.
    Well tell us about the MBP, we know it is Intel, what operating system and what model? Older operating system such as Snow Leopard OS X.6 and Lion OS X.7 and maybe Mountain Lion OS X.8 not being supported with security updates any further by Apple are running in to just this problem with finacnial institutions, legal firms etcetera.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3

    KevinJS's Avatar
    Member Since
    Apr 15, 2016
    Location
    Canada
    Posts
    942
    Specs:
    rMBP i7 mid 2012 macOS 10.12
    Maybe there is an app already using the camera? Or perhaps you updated to iOS 10 and the banking app needs to be updated to a compatible version.

    To close apps using the camera, double press the home button and swipe up on each app to force close them.

    If that doesn't work, you could try the sledgehammer to crack a nut approach. Settings/Reset/Reset All Settings.
    Perfection is not attainable, but if we chase perfection we can catch excellence.

  4. #4

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    11,495
    Specs:
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    Quote Originally Posted by KevinJS View Post
    If that doesn't work, you could try the sledgehammer to crack a nut approach. Settings/Reset/Reset All Settings.
    I read that sentence and for a second I thought you were actually suggesting taking a sledgehammer to the iPad. I really should wake up more before posting.
    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  5. #5

    KevinJS's Avatar
    Member Since
    Apr 15, 2016
    Location
    Canada
    Posts
    942
    Specs:
    rMBP i7 mid 2012 macOS 10.12
    Quote Originally Posted by Slydude View Post
    I read that sentence and for a second I thought you were actually suggesting taking a sledgehammer to the iPad. I really should wake up more before posting.
    That's ABSOLUTE last resort.

    (The reason I call it a sledgehammer to crack a nut is because you lose all of your settings to cure something that might be an easy fix.)

    Just thought of something else. Have a look at the app in Settings and see if camera access is turned off.
    Perfection is not attainable, but if we chase perfection we can catch excellence.

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