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  1. #1
    iPad mini, 5th gen iPod touch not showing up in iTunes.
    Chris H.'s Avatar
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    Oct 03, 2009
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    Albuquerque, New Mexico
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    iPad mini, 5th gen iPod touch not showing up in iTunes.
    At the moment, neither my iPad mini (iOS 7.0.4) nor my 5th gen iPod touch (iOS 7.0.4) will show up in iTunes (version 11.1.4).

    I've ran iTunes Diagnostics, followed Apple's support article about restarting the iPod and Apple Mobile Device services, still cannot get them to show up in iTunes.

    The computer OS I'm running is Windows 8.1, and both the iPad and iPod touch show up in Windows Explorer and Device Manager.

    Are there any other methods available that I can utilize to fix this problem?
     iPad Air 2 - iOS 9 Beta
     iPhone 6 64GB - iOS 9 Beta
     Mac mini Server M10 - OS X 10.10.5
     MacBook Uni L09 - OS X 10.11 Beta

  2. #2
    iPad mini, 5th gen iPod touch not showing up in iTunes.
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,202
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    That's a tough one. If both show up Windows Explorer and Device Manager, they should be picked up by iTunes. I haven't used iTunes in Windows for ages so I can't really help with the options. As a last resort, you can always go to Control Panel Add Remove software, uninstall iTunes and then reinstall.

  3. #3
    iPad mini, 5th gen iPod touch not showing up in iTunes.
    Chris H.'s Avatar
    Member Since
    Oct 03, 2009
    Location
    Albuquerque, New Mexico
    Posts
    2,633
    Quote Originally Posted by chscag View Post
    As a last resort, you can always go to Control Panel Add Remove software, uninstall iTunes and then reinstall.
    I won't lose my CD-ripped music, or iDevice backups, will I? It's been ages since I last had to reinstall iTunes because of a problem.
     iPad Air 2 - iOS 9 Beta
     iPhone 6 64GB - iOS 9 Beta
     Mac mini Server M10 - OS X 10.10.5
     MacBook Uni L09 - OS X 10.11 Beta

  4. #4
    iPad mini, 5th gen iPod touch not showing up in iTunes.
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,202
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    You won't lose the CD ripped music but the backups may well be gone - that I'm not sure of. Before uninstalling iTunes, make a backup of your Windows installation. If you're running Windows via a Boot Camp dual boot, use WinClone. If you're running Windows on a PC use something like Easus, Acronis, or Ghost to make a clone backup.

  5. #5
    iPad mini, 5th gen iPod touch not showing up in iTunes.
    Chris H.'s Avatar
    Member Since
    Oct 03, 2009
    Location
    Albuquerque, New Mexico
    Posts
    2,633
    I dunno why I didn't mention this in the original post, but every time I connect either the iPad or the iPod touch through the lightning cables, they keep asking me if I want to Trust This Computer. I keep tapping "Trust" no matter what.

    Could this be a driver issue?
     iPad Air 2 - iOS 9 Beta
     iPhone 6 64GB - iOS 9 Beta
     Mac mini Server M10 - OS X 10.10.5
     MacBook Uni L09 - OS X 10.11 Beta

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