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  1. #1
    forgot my "restrictions" passcode

    Member Since
    Oct 26, 2013
    Location
    Sonoma County, Ca
    Posts
    10
    Specs:
    Only an Iphone
    forgot my "restrictions" passcode
    I restricted my iphone with a 4 digit passcode, but forgot it. I now want to un-restrict it, but because I don't remember my passcode, I can't. I'm OK with a total reset. I can recover my apps from the cloud. Any suggestions?

  2. #2
    forgot my "restrictions" passcode
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,202
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Total reset in iTunes is the only way I know how unless someone else has a better suggestion.

  3. #3
    forgot my "restrictions" passcode
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,530
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    That's basically the only option. I am going to have to do the same to my iPad for the third time in about the last six weeks. iTunes will perform a backup then you can restore the phone from a previous backup. Word of caution: If you restore from a backup make sure that the backup is one that was made before you set the passcode. Otherwise the passcode will still be on the phone.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  4. #4
    forgot my "restrictions" passcode

    Member Since
    Oct 26, 2013
    Location
    Sonoma County, Ca
    Posts
    10
    Specs:
    Only an Iphone
    Problem is I did that passcode 6 months ago and failed to write it down thinking that I'd have no problem remembering it again. However it's not any of the regulars that I use and nothing I've tried works. In the meantime, I had a problem with the lock switch on my original phone so Apple replaced it. After restoring, the new phone has the same code in it. I failed to get them to reset my phone while at the store, and may have to go back to do so. I was just hoping there was a way to reset that didn't require me to visit the Apple Store again.

  5. #5
    forgot my "restrictions" passcode
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,395
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    You can reset it through iTunes as mentioned above. It's a rather simple process but, as noted, you will lose everything on the phone.
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  6. #6
    forgot my "restrictions" passcode
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,530
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    Conner the phone to iTunes and launch it. Select the phone and choose the restore option don't choose restore backup. Apparently the backup was made after the pass code was applied. Unfortunately you will loose any data on the phone.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  7. #7
    forgot my "restrictions" passcode

    Member Since
    Oct 26, 2013
    Location
    Sonoma County, Ca
    Posts
    10
    Specs:
    Only an Iphone
    Thanks!

  8. #8
    forgot my "restrictions" passcode
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,530
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    No problem. I've done the same thing on my iPad a couple of times in the last few months. in fact I'm probably going to need to do this tomorrow. I've forgotten the code I used to set restrictions on my iPad.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  9. #9
    forgot my "restrictions" passcode

    Member Since
    Oct 26, 2013
    Location
    Sonoma County, Ca
    Posts
    10
    Specs:
    Only an Iphone
    SlyDude,

    Once i empty my iphone and restore it to original condition, is there any way I can get my songs off of Itunes without my restrictions pass code coming along with them?

  10. #10
    forgot my "restrictions" passcode
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,530
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    If the songs are on your computer normal syncing should move the songs from your computer to the phone. Since the code isn't on the phone as far as its concerned this is a completely new situation. As long as you don't use the backup to restore files you should be fine.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  11. #11
    forgot my "restrictions" passcode

    Member Since
    Oct 26, 2013
    Location
    Sonoma County, Ca
    Posts
    10
    Specs:
    Only an Iphone
    Great! Thanks again.

  12. #12
    forgot my "restrictions" passcode

    Member Since
    Oct 26, 2013
    Location
    Sonoma County, Ca
    Posts
    10
    Specs:
    Only an Iphone
    Well, I did the dastardly deed and "restored" my phone as new. Then I was able to get back my apps and songs--all as promised--via syncing. It took some basic set up again, but I now have my phone back with all working and the new passcode written in my password book.

    The only thing different is I can't get my app ikons to move between the different screens like I used to. Typically, I would touch and hold an ikon until they all jiggled then drag whichever one I wanted to whatever front page screen I wanted. Now all they do is move on their current page. I'm assuming there's a setting, but haven't been able to find it yet.

    Any clues?

  13. #13
    forgot my "restrictions" passcode

    Member Since
    Oct 26, 2013
    Location
    Sonoma County, Ca
    Posts
    10
    Specs:
    Only an Iphone
    never mind. Figured it out.

  14. #14
    forgot my "restrictions" passcode
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,530
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    Glad you got that figured out. I didn't see this question last night.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

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