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  1. #1
    Can't restore an used iPhone 4S
    MacLovin85's Avatar
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    Question Can't restore an used iPhone 4S
    Good evenin' people!

    I bought recently an used iPhone 4S and the owner gave it to me "restored". So I picked language and all the basic stuff before using it.

    The catch is... it didn't let me log into my own App Store account. It says that "there are too many accounts already" and no matter how much I restore it: I can't get it to work.

    Someone told me (recently) that I can't use it, that I have to ask the original owner for his ID in order to switch. I call "lies" and come here to ask... because if I need to do that: I'm going to return this freaking phone to his original owner for a refund.

    It can't be possible that he can't relinquish the phone he doesn't want anymore just because of some stupid single-user lock policy.

  2. #2
    Can't restore an used iPhone 4S
    MYmacROX's Avatar
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    Mar 17, 2009
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    Is the app store message saying you already have too many devices associated with your Apple ID? There is a limit of 10 devices you can authorize with your ID. Computers, iPads, iPhones, iPods. You might have to unauthorize one device in order to make app (and iTunes) purchases on the iPhone.
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

  3. #3
    Can't restore an used iPhone 4S
    MacLovin85's Avatar
    Member Since
    Apr 06, 2009
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    South Ashfield, Room 302
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    Specs:
    MacBook Pro, 4GB RAM, 256MB nVidia Graphics, 250 HDD
    Thumbs up
    Quote Originally Posted by MYmacROX View Post
    There is a limit of 10 devices you can authorize with your ID.
    Thanks for the speedy answer!

    The account is new and I made it through the phone. I can't recall using my old account on more than two or three devices and also bounces out with the same error message.

    How can I set this option you're telling me? I might as well give it a spin.

  4. #4
    Can't restore an used iPhone 4S

    Member Since
    Dec 31, 2010
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    Preston, Lancs, UK
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    Mac Mini 2011 i5 2.3/8GB, MBPr 15 2013 with i7/16GB both running Yosemite
    Is the device running iOS 7?

    iOS 7 has a security feature built-in which would stop you configuring it as a new device if the seller hasn't unlocked it first.

  5. #5
    Can't restore an used iPhone 4S
    mrplow's Avatar
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    Oct 01, 2007
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    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    Quote Originally Posted by dbm View Post
    Is the device running iOS 7?

    iOS 7 has a security feature built-in which would stop you configuring it as a new device if the seller hasn't unlocked it first.
    That's the nail on the head right there.

    If it had iOS7 on the previous owner needs to dis-associate that device with his/her iCloud account.

    Ask the previous owner to log into iCloud.com/find - from there select Erase - then Remove from account
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

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