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  1. #1
    Changing apple ID on phone and IPad

    Member Since
    Apr 24, 2012
    Posts
    6
    Changing apple ID on phone and IPad
    Having problems ,hope someone can help.

    I had to change my apple ID as my server of many years was bought out and discontinued .

    I changed my ID and PW on app store info and my iPhone 4 .ok

    My IPAD does not register the new apple I.d. And will not recognize old or new password..
    I can no longer update apps etc.

    Has anyone ran into this before, and how was issue resolved?

    Thanks

  2. #2
    Changing apple ID on phone and IPad
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    I'm sorry can you explain a bit more about what's happened?

    Particularly the bit about why you had to change your apple ID?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  3. #3
    Changing apple ID on phone and IPad

    Member Since
    Apr 25, 2012
    Location
    So Cali
    Posts
    3
    Yes.... Please explain a bit more I don't quite understand what you are asking....

  4. #4
    Changing apple ID on phone and IPad

    Member Since
    Apr 24, 2012
    Posts
    6
    Had to or did change apple ID as it was my discontinued email address. The server is shutting down.

    After more trial and error last night it seems the issue may be that the IPhone was registered and PW etc set on the Canadian site.
    My IPad is registered and PW set on US SITE .

    When I go on app store my info is recognized on IPhone and all is well. If I do same on IPad my old email address shows up(even though it has been changed at source)(new id shows up on iPhone) then iPad will not recognize old or new PW that does work for app access on phone.

    I can't seem to be able to get new apple I'd that shows up on phone OK To show up on iPad .
    Still clear as mud??

    Thanks for any input that can resolve this issue

  5. #5
    Changing apple ID on phone and IPad
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    Had to or did change apple ID as it was my discontinued email address. The server is shutting down.
    Let me stop you right there.

    Let's say your apple id was johnsmith@abc.com and abc service provider were closing down.

    You just log into the apple site or iTunes with your apple ID and change your contact email to your new email address. Your Apple ID will still be johnsmith@abc.com but all correspondence between you and Apple will use your new email address.
    The fact that johnsmith@abc.com doesn't exist as an email address any more doesn't matter it's just a username.

    So just change your contact email address and carry on using your existing apple ID.
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  6. #6
    Changing apple ID on phone and IPad

    Member Since
    Apr 24, 2012
    Posts
    6
    I thought of that too late after the fact.
    As it stands I did change my apple ID to new email and also had to change PW. It all works fine on iPhone but I can't get iPad to match up . iPad does not recognize old or new password and still shows Apple ID as old one,
    iPhone shows new apple ID and new PW works

  7. #7
    Changing apple ID on phone and IPad
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    I'm sorry I just don't understand.

    Your apple ID is connected to your account. If you buy an app on this account you have to use that account and appleID to update that app. You can't transfer purchases between apple IDs.

    When you say the iPad isn't recognising the password what does that mean where are you entering it? What error do you get.

    If you want to update your existing apps you have to use your original apple ID
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  8. #8
    Changing apple ID on phone and IPad

    Member Since
    Apr 24, 2012
    Posts
    6
    I can not sign in on iPad .
    If I want to say....update an app. I klick on app. The little screen with apple I'd pops up and asks for password. The ID that shows up on iPad is old one. The password is not recognized ,therefore cannot buy or update app on iPad.

    On iPhone doing repeat of above to upgrade app, my new apple ID (that I changed online )pops up and asks for PW. I enter new PW and app is updated as it should..

    The pop up screen for apple ID and the PW is not the same on iPad and it will not work

  9. #9
    Changing apple ID on phone and IPad
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    Sorry but this makes no sense. I must be missing something.

    You had an Apple ID that your bought apps on. Were these installed on both the iPad and the iPhone?

    You thought you wouldn't be able to use this ID any more. How did you create the new ID? Did you contact Apple? Or did you just create a new one yourself?
    You see there's no way of moving purchases from one ID to another.
    So if you can update apps on your iPhone they must have been purchased using that same ID.
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  10. #10
    Changing apple ID on phone and IPad
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    Also, if you want to use a different ID on a device go to the App Store, Featured page an scroll to the bottom.
    Touch the Apple ID - Sign out
    Now touch Apple ID again and choose sign in with existing ID
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  11. #11
    Changing apple ID on phone and IPad
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,292
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    After more trial and error last night it seems the issue may be that the IPhone was registered and PW etc set on the Canadian site.

    My IPad is registered and PW set on US SITE .
    That's your problem. Where are you currently living, US or Canada?

  12. #12
    Changing apple ID on phone and IPad

    Member Since
    Apr 24, 2012
    Posts
    6
    Yes originally ipad and iphone matched for dispayed appple ID and PW .
    Both worked to ppurchase or update. Now only iphone does.
    I made my own new ID online.
    Makes no sense to me either

  13. #13
    Changing apple ID on phone and IPad
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    You need to get the original ID password reset. If you doing it doesn't work you need to contact Apple. Without that ID working you'll never be able to update the apps that we're purchased with it.
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  14. #14
    Changing apple ID on phone and IPad

    Member Since
    Apr 24, 2012
    Posts
    6
    Update: had to go to settings ,,then store,then apple ID, sign out , then when Clive
    Ck sign in create new apple ID. Was not able to use same ID as iPhone but able to duplicate all other information. Had to use an email that was not already signed in on phone as alternate.

    Thanks for your help attempts

  15. #15
    Changing apple ID on phone and IPad

    Member Since
    Jul 19, 2012
    Posts
    2
    ipad not changing Apple ID
    I understand what this person is saying because i have the exact same issue. I changed my email linked to my Apple account, bu my ipad does not change and no passowrd is accepted so I can no longer update apps on my ipad. How do I change the ipad to the new Apple ID? It still shows the old one and will not accept any password that i enter.

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