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Thread: iTunes crashes

  1. #1
    iTunes crashes

    Member Since
    Jun 30, 2008
    Location
    San Mateo, CA
    Posts
    9
    Specs:
    iMac 20" 2.8 ghz and Macbook Pro 13" 2.53 ghz
    iTunes crashes
    When I go to the "Photos" tab on my iPod Touch while in iTunes, it freezes then crashes. I can go to any other tab with no problems. Anyone know what's going on? Should I reinstall iTunes? Will I lose anything from iTunes if I reinstall?

  2. #2
    iTunes crashes

    Member Since
    Feb 21, 2009
    Posts
    28
    Specs:
    15" MBP 2.4: iPhone 3.0
    you can try to remove/reinstall itunes, but it could be a bad photo file that could be causing it to crash/freeze

    if you remove itunes make sure you remove everything thats incorporated w/ itunes..if you're on a mac go to apple.com/support and search for ht1747, if you're on a pc remove these four:
    apple mobile device support
    apple software update
    itunes
    quicktime

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