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  1. #1
    cable connection speed drastically slowed

    Member Since
    Nov 03, 2006
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    cable connection speed drastically slowed
    i searched previous threads, and didnt find what i was looking for... i am planning to call apple care, but thought that i would check in with tis gang first.

    i have been dealing with a drastically slowed cable internet speed for a few months now. imac g5 with isight. the connection speed was sufficient for almost a year, then a few months ago it started crawling, and sometimes just got dropped. mostly it just crawls at dialup speed.

    does anyone have any suggestions? thanks in advance- bk

  2. #2
    MacHeadCase
    Guest
    Did you contact your ISP?

  3. #3
    cable connection speed drastically slowed
    Reel1's Avatar
    Member Since
    Nov 29, 2006
    Location
    Barrie, Ontario, Canada
    Posts
    606
    Specs:
    2.16 GHz Intel Imac Core 2 Duo//MacBook 1.83 Core 2 Duo//G5 Power Mac
    Have you checked your speed?

  4. #4
    cable connection speed drastically slowed
    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
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    PA
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    Specs:
    MacBook
    Yeah, this is a job for your ISP.
    Calling Apple isn't going to help you in this case.
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  5. #5
    cable connection speed drastically slowed

    Member Since
    Nov 03, 2006
    Posts
    6
    i did not start with the ISP because we have an XP laptop on the same wireless network that performs at expected cable speeds.

    i am on hold with my second apple care tech now....

  6. #6
    cable connection speed drastically slowed
    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
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    Specs:
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    Again, this isn't an Apple or a Mac issue. It is a networking issue. Calling your ISP would have/should have resulted in the tech advising you to Power Cycle your network setup.
    If you aren't sure how to do this, check out this thread here:

    http://www.mac-forums.com/forums/sho...25&postcount=2
    __________________________________________________
    Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  7. #7
    cable connection speed drastically slowed

    Member Since
    Nov 03, 2006
    Posts
    6
    thanks for replies again. i've been cycling power on the router and modem for months, i wish that was it.

    i did solve the problem tho (thanks to the second apple tech i got, the first was worthless and unprofessional). it was a wireless router firmware update. evidently one of the last osX updates was not playing nicely with my old router firmware.

    thanks again guys. hopefully this thread will help someone with a similar problem in the future... ie, when all else fails, make sure you have the latest firmware on your peripherals.

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