Results 1 to 7 of 7
  1. #1
    sammcgizzy
    Guest
    First time Mac User can't connect to wireless network at home
    Hi all,

    I just got my first Mac ever on Monday and I can't get it to connect to the existing wireless network at home.

    The Macbook Pro recognizes the network "Beverly" but it requires a password.
    Now my aunt set up the network, she has 2 dells, and told me the password but it says there is an error connecting or that the password is invalid.

    Is there any advise out there? I'm not very computer saavy but usually never have problems like this.

    Thanks

  2. #2
    First time Mac User can't connect to wireless network at home
    Zoolook's Avatar
    Member Since
    Sep 24, 2006
    Location
    Brooklyn, New York
    Posts
    2,756
    Specs:
    15" MacBook Pro, i7 2.66Ghz, 8GB RAM, 512GB SSD; iPad 3, iPhone 5
    Quote Originally Posted by sammcgizzy View Post
    Hi all,

    I just got my first Mac ever on Monday and I can't get it to connect to the existing wireless network at home.

    The Macbook Pro recognizes the network "Beverly" but it requires a password.
    Now my aunt set up the network, she has 2 dells, and told me the password but it says there is an error connecting or that the password is invalid.

    Is there any advise out there? I'm not very computer saavy but usually never have problems like this.

    Thanks
    What kind of security is it using? WEP? WPA? Something else?

    I find it's best to use the actual Hex key rather than the password, which I have found to never actually work.

    She needs to connect to the router via one of the dells and log on to it and find out what kind of security its using and then view the key generated. When you try and connect, you should select the security type and select the corresponding drop down and enter the key.

  3. #3
    sammcgizzy
    Guest
    Ok. Thanks. Also, would you know where that information can be found when her computer is connected? and where I can see the key generated? she is using windows and its setup to automatically connect to the network.

  4. #4
    First time Mac User can't connect to wireless network at home
    Zoolook's Avatar
    Member Since
    Sep 24, 2006
    Location
    Brooklyn, New York
    Posts
    2,756
    Specs:
    15" MacBook Pro, i7 2.66Ghz, 8GB RAM, 512GB SSD; iPad 3, iPhone 5
    Quote Originally Posted by sammcgizzy View Post
    Ok. Thanks. Also, would you know where that information can be found when her computer is connected? and where I can see the key generated? she is using windows and its setup to automatically connect to the network.
    Windows and OS X are equally annoying at hiding this kind of stuff from users. The best way to look at the key is to log onto the the router itself.

    She should open up a copmmand window (Start -> Run type "cmd" without the quotes and press enter). In the command box she should type "ipconfig"). The ip address of the computer and router will appear, as well as other data. In her browser (IE or Firefox) she should type the address of the router, likely something like 192.168.x.x and this should log her on to the router itself. There may be a username and password to type.

    In the router, somewhere under wireless settings/security (or something similar) you'll see the WEP security and should be able to view it as either a password or HEX-128bit/64-bit. Select the latter and you'll see a string of hex characters. This is what you need to type into your Mac, ensuring you select the same protocol.

  5. #5
    First time Mac User can't connect to wireless network at home

    Member Since
    Oct 04, 2006
    Location
    Vancouver, BC
    Posts
    26
    Specs:
    iMac 20" 2.16Ghz Intel Duo Core 2
    I have the same problem with my network...so what your saying is I have to have my network in WEP mode and not WPA which I have at the moment is this correct. Thanks

  6. #6
    First time Mac User can't connect to wireless network at home
    Erudite.Warrior's Avatar
    Member Since
    May 17, 2005
    Location
    Bristow, VA
    Posts
    151
    Specs:
    2.8Ghz MBP, 4GB RAM, 320 GB 7200RPM HD
    Quote Originally Posted by maccsyd View Post
    I have the same problem with my network...so what your saying is I have to have my network in WEP mode and not WPA which I have at the moment is this correct. Thanks
    Your router and all of your computers must be using the same type of encryption and the same password. If your router is using WEP, all computers must be using WEP. If WPA, all computers must be WPA.

  7. #7
    First time Mac User can't connect to wireless network at home

    Member Since
    Oct 21, 2006
    Posts
    17
    I had a nightmare time today installing my new Netgear wireless router. Finally figured out that I had to configure the Airport settings which can be found under Sharing/Internet. All worked instantly after I'd done this.

    Netgear phone support were useless.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Wireless Time Machining for multiple Macs on Home Network
    By 67Therapy in forum Other Hardware and Peripherals
    Replies: 5
    Last Post: 12-03-2013, 01:09 PM
  2. To connect (ethernet) Clamshell Mac to home wireless network
    By walky60 in forum Internet, Networking, and Wireless
    Replies: 4
    Last Post: 08-01-2010, 01:24 PM
  3. New mac can't connect to wireless network
    By Vicki87 in forum Internet, Networking, and Wireless
    Replies: 3
    Last Post: 01-01-2009, 12:19 PM
  4. New Mac Convert Needs Help Changing my Wireless Network at Home
    By ddambrosio in forum Internet, Networking, and Wireless
    Replies: 2
    Last Post: 11-27-2008, 04:08 PM
  5. Just got a Mac and can't connect to wireless network
    By Baby Bimmer in forum Switcher Hangout
    Replies: 32
    Last Post: 04-18-2007, 07:35 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •