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  1. #1
    Who Cares444
    Guest
    New Mac Book Pro......and a problem
    So, I finally switched and got one of the new Mac Book Pros. So far, I'm loving it to death. It's so fast and beautiful, I could easily compare it to [fluffy bunnies]. However, I do have a problem.

    When I'm at home, I can't get the internet to work. I have a cable modem and a Netgear router. I have a PC hardwired and a wireless PC laptop that both work just fine. My MBP says it's connected to the network and the internet and that everything is just fine. The diagnostics tells me that it can't help me. The problem is, when I open Safari, the page never loads. After about a minute, it tells me the server stopped responding. I'm at school right now and am connected to their WiFi with the MBP just fine. I also just checked and the IP address for school is different from the one it tries to connect to at home.

    Help!!!!!!

  2. #2
    New Mac Book Pro......and a problem

    Member Since
    Oct 11, 2004
    Posts
    132
    Specs:
    Unibody MBP 2.53, 4Gigs Ram, 320 HD, Snow Leopard, 500 Gig Time Capsule, 32 Gig White 3GS
    first off congrats on your new baby!

    - can you connect from your MBP to your router wirelessly?
    - have you done all the software and airport updates?
    - have you checked "use interference robustness"?

  3. #3
    Who Cares444
    Guest
    Yeah, when I opened the Fed Ex box, it was probably the happiest moment of my life. That includes birth.

    Anyway

    -I can connect to the router, but it won't provide me with an internet connection. I tried pinging google from my MBP and nothing happened. I've restarted my modem, router, and MBP and still nothing.

    -No, I haven't. I think I'll give that a go right now.

    -I checked it once for a brief time, but I wasn't sure what it was, so I turned it back off.

  4. #4
    New Mac Book Pro......and a problem

    Member Since
    Aug 23, 2006
    Posts
    3
    Quote Originally Posted by Who Cares444 View Post
    Yeah, when I opened the Fed Ex box, it was probably the happiest moment of my life. That includes birth.

    Anyway

    -I can connect to the router, but it won't provide me with an internet connection. I tried pinging google from my MBP and nothing happened. I've restarted my modem, router, and MBP and still nothing.

    -No, I haven't. I think I'll give that a go right now.

    -I checked it once for a brief time, but I wasn't sure what it was, so I turned it back off.
    I'm having the exact same problem right now. At school today I was plugged into their network as I have been for the past several weeks with no problem. I came home, plugged everything in, and nothing. I can't get my email, I can't get any web pages to load, and like you said pinging sites comes up with nothing. I've been having to force quit Safari after it sits for some time.

    I do NOT have a wireless router however, and neither is the network at school. I'm sitting on my iMac right now so there's no problem with the ISP from what I can tell.

  5. #5
    New Mac Book Pro......and a problem

    Member Since
    Aug 23, 2006
    Posts
    3
    Aaaand I fixed my problem.

    To: Who_Cares. Try resetting your router. It seemed to do the trick for me. I guess it was just being cranky, but I just unplugged it for a bit and then plugged it back in and now I'm back on my MBP.

  6. #6
    Who Cares444
    Guest
    Update: I tried resetting the router again (leaving it unplugged longer this time) and turned on Interference Robustness, but neither are working.

    It also seems as if being hardwired into the router works just fine. My MBP is now hooked in and online via ethernet cable. This is kind of good news but not really since I'm not looking foward to using this configuration every time I want to get online.

    Ahhhh!!!!!!!!!!!!!!!

  7. #7
    New Mac Book Pro......and a problem
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,482
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Are you using WEP? If so 64 or 128 Bit? There is a setting you have to change from default or you will have no internet if you are using WEP. Let me know and if so I can help you.

  8. #8
    Who Cares444
    Guest
    Alas, I am using WPA.

  9. #9
    New Mac Book Pro......and a problem
    coach_z's Avatar
    Member Since
    Jul 23, 2004
    Location
    North NJ
    Posts
    3,169
    Specs:
    i dont have no mac's
    make sure your internet connection settings are correct and not catered for your schools network
    -chris
    MoTM honor roll...
    when?
    i dont remember

  10. #10
    Who Cares444
    Guest
    Quote Originally Posted by coach_z View Post
    make sure your internet connection settings are correct and not catered for your schools network
    -chris
    How can I do that?

    I know that the IP I connect to at home is different to the one I connect to at school. Also, the home network is preferred and the MBP connects to it the second it's detected. The one at school always asks if I want to connect to it because no preferred network can be found. So, I'm assuming, if anything, that my MBP is catered to my home network.

  11. #11
    New Mac Book Pro......and a problem

    Member Since
    Oct 11, 2004
    Posts
    132
    Specs:
    Unibody MBP 2.53, 4Gigs Ram, 320 HD, Snow Leopard, 500 Gig Time Capsule, 32 Gig White 3GS
    This just happened on my sisters iBook when she got it. I fixed it after hours of frustration... and it was somthing really REALLY simple.... can't remember though... ugh.

    Have you run the internet connect wizard? Run that and restart the router when it asks you to restart it.

  12. #12
    Who Cares444
    Guest
    Yeah, I've run the diagnostic many times and it's never worked.

    I really appreciate all the help, guys (I don't know if that reads as sarcasm, but it's not)

  13. #13
    New Mac Book Pro......and a problem
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,482
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Quote Originally Posted by Who Cares444 View Post
    Alas, I am using WPA.
    It should work then if you have the key in right. WPA for me always goes right in on OSX. I have had issues on XP machines with WPA Pro. Not sure what is up.

  14. #14
    Who Cares444
    Guest
    I entered the key right. the MBP tells me that I'm connected to the internet, but it never loads anything. I can't load a web page, connect to iTunes, or iChat. Once or twice it loaded half of my homepage, but that took about five minutes.

  15. #15
    New Mac Book Pro......and a problem
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,482
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    If you open System Preferences and networking and click on Airport and then the TCP/IP tab, what IP address do you see there?

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