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  1. #1
    email - Configuring a mac.com address on a Samsung phone
    michelangelo's Avatar
    Member Since
    Apr 24, 2008
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    West of Paris
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    119
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    MacBookPro, OS 10.10.5, iMac, OS 10.10.5, iPhone iOS 8.4, iPad iOS 8.4
    email - Configuring a mac.com address on a Samsung phone
    My wife has has a mac.com address for a very long time, which has always worked so far. Still works on the iMac. Connection to her mac.com address has stopped working about a week ago on her Samsung mobile phone provided by a network (SFR, of France). Today, the SFR phone network salesman told my wife that Apple is rumoured to have tweaked its servers to prevent connexion from Samsung phones. Is this believable? Did anyone here know about this? About a cure? About an alternate method of solving the issue?

    TIA
    -- Michelangelo
    http://abeille-cyclotourisme.fr/
    MacBookPro OS 10.10.5, iMac OS 10.9.5, iPhone, iPad iOS 8.4, AirPort Time Capsule (1st Generation), AirPort extreme (3rd generation)

  2. #2
    email - Configuring a mac.com address on a Samsung phone
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,216
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Today, the SFR phone network salesman told my wife that Apple is rumoured to have tweaked its servers to prevent connexion from Samsung phones. Is this believable? Did anyone here know about this? About a cure? About an alternate method of solving the issue?
    Like most other wild rumors, that one has no basis or fact to substantiate it. If her email address of mac.com is still working on the iMac, it should work on the Samsung cell phone. Something may have changed on the phone or with the way Samsung interfaces with email. I would go direct to Samsung support (not a salesman) and ask for help. It may be something simple where she may have to re-configure the email app on the phone.

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