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  1. #1
    Wireless Internet Intermittent
    MacDude121's Avatar
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    Wireless Internet Intermittent
    Hello all, I seem to be having some issues with my Wireless internet. Recently, we moved our router from downstairs to upstairs (where we could plug our iMac in directly, as it doesn't have Wifi) However, while I'm downstairs on my MacBook, the connection speed seems to vary A LOT. Streaming a video or playing a game is almost impossible, it seems to just freeze and not start back up until I run network diagnostics, or reconnect. A quick test confirmed my suspicions, our internet connection is very intermittent, we're paying for 7mbps, I've clocked it as low as .20mbps

    My theory is that moving our router somehow caused these issues, then again, our DSL was never horribly stable to begin with, but I don't recall it being this bad. We extended our router by going from the phone jack downstairs, and running a standard phone line outside, and in through the 2nd floor, where it's plugged directly into the router. Searching for solutions online, I did find that it's recommended instead of using a longer phone line, we probably should've left the router and just run an ethernet cable up there, although I didn't know that at the time.


    Any clue why this is happening? Is it our ISP, or did moving the router really cause all of this to happen? I should mention that the iMac appears to be running just fine, no cut-outs at all.

    Pictures attached. Thanks.
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    -Evan

  2. #2
    Wireless Internet Intermittent
    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
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    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    Quote Originally Posted by MacDude121 View Post
    I did find that it's recommended instead of using a longer phone line, we probably should've left the router and just run an ethernet cable up there, although I didn't know that at the time.
    I'm no expert, but that's exactly what I would try if you can't find any other solutions. So the MB used to have decent speeds before you moved the router? If so, it's probably interference from the ceiling/floor or other obstacles between your MB and your router.
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

  3. #3
    Wireless Internet Intermittent
    MacDude121's Avatar
    Member Since
    Sep 22, 2010
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    Black MacBook 2.2GHz C2D, 4GB Ram - iMac G4 700MHz, 512MB Ram
    Quote Originally Posted by MYmacROX View Post
    I'm no expert, but that's exactly what I would try if you can't find any other solutions. So the MB used to have decent speeds before you moved the router? If so, it's probably interference from the ceiling/floor or other obstacles between your MB and your router.
    Perhaps you're right, I'll move the router back to it's original spot tomorrow and see if performance improves. If so, I'll go with the long ethernet cable solution.
    -Evan

  4. #4
    Wireless Internet Intermittent

    Member Since
    Sep 10, 2011
    Location
    Colne,UK
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    1,735
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Quote Originally Posted by MacDude121 View Post
    We extended our router by going from the phone jack downstairs, and running a standard phone line outside, and in through the 2nd floor, where it's plugged directly into the router.
    I do think that this is fundamentally the problem although you can test the signal strength quickly in situ if you wish. There are lots of variables working on a WLAN to affect signal strength quality.

    Hold the Option (alt) key down and left click the wireless icon. You'll find a figure called RSSI greyed out and this is the Radio (Received) Signal Strength Indicator shown in a negative dBm value. A high figure here say will indicate a poor signal strength. The closer to nought the better the signal.You can also run the 'Open Wireless Diagnostics' app at the bottom of the drop down list.
    You can also use free apps such as iStumbler to monitor signal to noise ratios. Positioning of the router is very important as MYmacROX describes. I innocently placed a jar of metal screw fixings near my router and had no end of problems for days until it twigged.
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
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    MOTM October 2012. These days normally happy with an occasional grumble.

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