Configuring a Linksys E4200 V2 router

[lsebek]

I am attempting to re-configure this router (having previously configured it using the disc that came with it before moving to a new house & having to unplug everything prior to the move & updating from OS X 10.7 to OS X 10.8). Now, when I insert the disc into the Superdrive of my Macbook Pro and attempt to run the original setup program, nothing happens. I have cleared all the browser caches, searched for any traces of the Linksys software on my HD, purged all related programs & installed the latest Java software. When I download the latest software from the Linksys website and try running it using an ethernet connection to the router, I get a message saying it isn't compatible with OSX 10.8. So I try the "Update" on their website instead. But, every time it gets to about the 80% markt, the installation fails and I get an error message saying that I should contact Linksys Support. However, when I contact them, they tell me that they no longer support this model and if I want to obtain support for it, I have to contact a third-party for billable support. I am currently using my ISP's Sagecom F@ST 2864 modem/accesspoint for my laptop, my iPad & iPhone 5, 3 printers and my wife's iMac (all connected wirelessly. However, I've read that the Linksys E4200 V2 wireless router will outperform my ISP's modem/accesspoint and would like to start using it again (previously, I was using the Linksys in conjunction with a lower-performance modem/access point from the same ISP).

Since I would prefer not to have to pay for support to configure the Linksys, I am hoping that someone on this forum might be willing to provide me with clear, concise, step-by-step instructions on what, where & why the Linksys update is getting stuck and how I might get past it.

 

[Raz0rEdge]

Welcome to Mac-Forums..

What are you re-configuring the router to do now that it wasn't doing before?

If you want to start from scratch, you probably want to do a factory reset by holding down whatever reset button is available on the router. Plug in an Ethernet cable and then hit up (usually) 192.168.1.1 fo the web admin page.

The manual should tell you what the default password is or it might put there and ask you to change it.

Now tell us what you want to do with this router and we can guide you further..

 

[lsebek]

I am simply trying to start using the router again, after disconnecting it and moving to a new house in a different city (mostly because I get a stronger signal from it than I do from my ISP's modem/router). I have tried using an ethernet cable to connect to it and after following your suggestions, I still get the same error message: "502 - Bad Gateway".

 

[chscag]

Have you checked with your current ISP to see if the Linksys model router you have is compatible with their system? And since you really don't know if it will outperform the router your ISP has issued to you until you get it working, you may have to revert back to theirs.

Not sure if this will help you, but this is a translation of the error you're receiving:

Cause of 502 Bad Gateway Errors

The 502 Bad Gateway error is an HTTP status code that means that one server received an invalid response from another server that it was accessing while attempting to load the web page or fill another request by the browser.

 

[harryb2448]

Go tot his link, download the User Guide and proceed. Google be your friend:-


E4200 Support | Maximum Performance Dual Band Router

 

[chas_m]

When you get tired of this sort of hassle, spend the money and buy an Airport Express (or Extreme if you need Ethernet ports). I am a nerd that prided himself on being able to troubleshoot nearly any router issue, but eventually I wanted something that JUST WORKED. ALL THE TIME.

Since buying the Apple router, I would guess I've saved myself at least two full 24-hour days worth of not having to mess with it. Bliss.

 

[lsebek]

Go tot his link, download the User Guide and proceed. Google be your friend:-


E4200 Support | Maximum Performance Dual Band Router

Unfortunately,I had already downloaded and printed the User Guide and it was of no help whatsoever in helping me resolve my problems

 

[dtravis7]

I have a feeling you are plugging the Linksys into a Router supplied by your ISP and your iSSUE is Double NAT. What modem/router came with your ISP at the new house? If you tell me I can find out how to set it up for bridged mode then your Linksys should be fine.

 

[lsebek]

I have a feeling you are plugging the Linksys into a Router supplied by your ISP and your iSSUE is Double NAT. What modem/router came with your ISP at the new house? If you tell me I can find out how to set it up for bridged mode then your Linksys should be fine.

It is a Sagecom F@ST 2864.
Any assistance you can provide would be greatly appreciated...

 

[dtravis7]

I found this but I have never seen a Modem/Router that was such a pain to put into Bridged mode. You have to telnet into it and type commands! Here is the url. If you try it be sure and read it all CAREFULLY. Normally with most it's just a setting in the config!

[DSL] Sagemcom F@ST 2864 bridge mode guide - TekSavvy | DSLReports Forums