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  1. #1
    ISP failed, internet failed, server failed

    Member Since
    May 30, 2013
    Posts
    2
    ISP failed, internet failed, server failed
    I have a MBA and can connect to my wifi when my computer is right next to the modem. As soon as I move more than 20 feet away diagnostics shows that ISP failed, internet failed etc. I still show a strong wireless signal. I have tried deleting and adding back the wifi but it still keeps happening every time i move further from the modem. Any help would be appreciated.

  2. #2
    ISP failed, internet failed, server failed
    Deckyon's Avatar
    Member Since
    Apr 06, 2011
    Location
    Louisville, KY - USA
    Posts
    1,291
    Specs:
    MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM
    How does it work outside the house at a different location?

    Have you tried a new modem/router?
    MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, AMD Radeon HD 6750M 1GB RAM
    MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM, AMD Radeon HD 6630M 256MB RAM
    iPhone 5S 64GB, iPad Air 2 128 GB LTE, iPod Nano Gen6 8GB, Apple TV 3 & 2

  3. #3
    ISP failed, internet failed, server failed

    Member Since
    May 30, 2013
    Posts
    2
    It works fine at all other locations. This is a new modem from Comcast, only 2 weeks old

  4. #4
    ISP failed, internet failed, server failed
    Deckyon's Avatar
    Member Since
    Apr 06, 2011
    Location
    Louisville, KY - USA
    Posts
    1,291
    Specs:
    MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM
    It works outside the house. You put in a new modem and now it is having problems inside. I would get on the phone with the comcast.
    MBP 17" 2011, 2.3GHz Intel Quad-Core i7, 8GB RAM, AMD Radeon HD 6750M 1GB RAM
    MacMini 2011, 2.7GHz Intel Dual-Core i7, 8GB RAM, AMD Radeon HD 6630M 256MB RAM
    iPhone 5S 64GB, iPad Air 2 128 GB LTE, iPod Nano Gen6 8GB, Apple TV 3 & 2

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