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  1. #1
    Internet problems...

    Member Since
    Sep 16, 2010
    Posts
    19
    Internet problems...
    Hi all
    This has been ongoing for a couple of years, so last call for help before I deposit my
    G5 iMac through the nearest window.
    Have BT Infinity and all works well with son's MacBook and daughter's PC via WiFi and Airport.
    As for me, mine is cable based and despite the BT boffins telling me all is well with the speed etc and after many a test, the result of which is still an internet which is slower than Greece's economic recovery.
    Has anyone out there got any tips/hints/ideas - no Geekese please, just plain simple English?
    Yours in advance.
    DQ

  2. #2
    Internet problems...

    Member Since
    Sep 10, 2011
    Location
    Colne,UK
    Posts
    1,748
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    How old is your iMac G5... these were circa 2004 and discontinued in 2006? The early model would put yours close on 7+ years old and the specs say your wireless is 802.11B/g standard so you could connect wirelessly.
    I think your machine may be competing with some fitter specimens on the network and losing the battle.

    What maintenance do you do with your iMac and your Router? Emptying caches, resetting Safari, resetting the router now and again and updating it's firmware helps. Is your Cat5 intact or is it chewed and kinked like a wizard's sleeve? How full is your desktop and hard drive? Have you updated Flash? Why has the son got a better machine than his Dad?

    Questions need to asked
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  3. #3
    Internet problems...
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,481
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Is yours the iSight model or an older one? Also what version of OSX is installed? Give us a bit more info if you can.

  4. #4
    Internet problems...

    Member Since
    Sep 16, 2010
    Posts
    19
    Gentlemen....

    Here goes...and please excuse any ignorance on my part. Bought said machine three years ago as a refurb. Has tons of stuff loaded on that I never use but I'm loathe to delete in case I balls it up.
    Adobe Illustrator, Fireworks and Bridge (among others) have never been opened except in error.
    It has never had a cache emptying (as far as I am aware (how does one?). Sorry, but lost me on Cat5. Desktop is good to go with little on there.
    Have been bashing the thing writing a book using InDesign CS4 since I have had it but the main files are on mem stick with back ups in Dropbox and an external source.
    Got a feeling that hard drive may be donald ducked as it constantly sounds like a plane coming into land.
    Never updated Flash - does one need to, as I thought Macs just prompted one as soon as software upgrades were needed?
    He bought his a few years back and earns way too much money.
    All I know about the Pendle Witch was that she was the north's version of Bertie Smalls.

    Secondly, if by isight you mean an internal camera then no and it runs on 10.5.8.

    Apologies if I sound a bit vague but give me InDesign and Photoshop and I can knock you up a thing of beauty within days but as for the rest...don't have a clue.
    Hope this helps.
    DF

  5. #5
    Internet problems...

    Member Since
    Sep 10, 2011
    Location
    Colne,UK
    Posts
    1,748
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Now then Westlands2011,

    This is my two-penneth.

    The very best thing that you can do initially is to post the specs of your machine. If you click on the Apple icon on the menu bar top left and click 'About this Mac', the tech details of your machine will appear. Post these back first.

    You should be able to run Snow Leopard 10.6 on your machine, however you could probably do with some basic maintenance on your machine for starters before an update so try these for now in no particular order except for this one... BACK UP your necessary data.

    1. De-clutter your desktop of all unnecessary images, folders etc. File things away neatly and leave the desktop as clean as possible. Yes all that clutter will slow you up.

    2. With regards to Safari, there is an option called Safari/Empty Cache click on it. Whilst you are at it it might be a good idea to Reset Safari, this option is in the same sub-menu.

    3. Have a 'house' clearance of all unnecessary files and folders that you have created but can do without.

    4. Go into Applications/Disk Utility and click on your drive- probably called 'Macintosh HD' and tell us how much disk space you have spare, this will give you some indication of how effective your clear out will be. You will need at least 20% headroom spare on your hard drive at all times.

    5. Your Cat5 is the cable that you are using to connect to your router. I would imagine it is a combined Modem and Wireless Router because that is typical of a UK set-up. Check it's integrity, disconnect/reconnect.

    6. Access your routers' settings on your network and update the firmware. Your router will have an IP address on your local network. Copy/Paste that into the address bar in Safari, it will more than likely be something like 192.168.2. something or other..you can find this in System Prefs/Network/Wi-Fi. Enter your router and update the firmware.
    7.Enter Disk Utility and choose the drive and click repair Disk Permissions.


    There will be lot's more things we can try but you need to get it on it's feet first before upgrading your OS etc

    BTW I laughed my socks off at Bertie Smalls!!

    http://news.sky.com/home/uk-news/article/16126109
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  6. #6
    Internet problems...
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    I'd add to Pendlewitches info:

    BT Infinity is fibre optic broadband and has a very specific config as far as the BT hardware goes. The router self updates firmware. So as far as router tweaks go, at this stage, I'd limit it to turning it off and on again every now and then.

    Also, while in disk utility I'd run a verify/repair disk too.


    In addition you may want to download Firefox and or Google Chrome browsers just as a way of comparing speeds with Safari. I.e. if another browser is significantly quicker you'll know it's Safari at fault.
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  7. #7
    Internet problems...

    Member Since
    Sep 16, 2010
    Posts
    19
    Disk Utility thing says I have 32.8mb left on disk...

    and here is the other stuff.

    Model Name: iMac G5
    Model Identifier: PowerMac8,1
    Processor Name: PowerPC G5 (3.0)
    Processor Speed: 1.8 GHz
    Number Of CPUs: 1
    L2 Cache (per CPU): 512 KB
    Memory: 2 GB
    Bus Speed: 600 MHz
    Boot ROM Version: 5.2.2f2
    Serial Number (system): W84480G2PP8
    Hardware UUID: 00000000-0000-1000-8000-000D9370DB06

    Don't normally use Safari (Firefox is my weapon of choice).

    I am very OCD when it comes to a clean desk top and apart from constantly plugged in mem stick, there are just a couple of other folders with quite a few InDesign documents but with limited pics, although there are hundreds of pics on mem stick.

    Somebody once said that all the Adobe stuff that is loaded on it, takes up so much space but always loathe to press a few buttons in case I bugger it.

    I bought the Mac through a friend in Wimbledon but I live in east London and apart from having approached a few of the staff in the Apple shop in Romford (who weren't exactly helpful, despite being offered coinage of the realm to give it the once over), I haven't been able to find anyone local to sort it for me.

    In case this helps, it was always slow regardless of the fan sounding like its got emphysema, so bear with me if I respond a stupid kind of way.
    DF

  8. #8
    Internet problems...

    Member Since
    Sep 10, 2011
    Location
    Colne,UK
    Posts
    1,748
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Concurred mrplow, didn't spot the F.O. issue as still on steam up here.
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  9. #9
    Internet problems...

    Member Since
    Sep 10, 2011
    Location
    Colne,UK
    Posts
    1,748
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Mate, your disk is bursting full to the brim. 32mb is tiny and I guess that some of your huge apps may need to go but wait for sage advice from dTravis7 and mrplow also before you start.

    Do you have the original install disks at all?
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  10. #10
    Internet problems...

    Member Since
    Sep 16, 2010
    Posts
    19
    Nope, nothing original. Just went to the shop weighed out my dosh and off I went with my new toy.

    Got the following loaded, which I never use so must be taking up a lot of space.

    ADOBE
    Bridge - 340.3mb on disk
    Contribute - 210.3
    Dreamweaver - 343.3
    Fireworks - 438.1
    Illustrator - 327.8
    Media Encoder 438.7
    Does the last one effect anything else that I may use?
    plus....ichat, imove, iphoto, garage band, iweb, my dock is larger than Harland & Wolfe at the turn of the last century.
    I have Adobe Flash, but the dock logo turned into a question mark after I tried using a Mac Cleaner about a year ago.
    Sorry to sound so vague but I am only good with the bits I know and understand.
    Cheers
    DF

  11. #11
    Internet problems...

    Member Since
    Sep 16, 2010
    Posts
    19
    I have wanted to rid some of them for ages, but I get panic stricken
    in case I press the wrong buttons and my InDesign is affected, as
    it is a work thingy and would be knackered without it.
    DF

  12. #12
    Internet problems...

    Member Since
    Sep 10, 2011
    Location
    Colne,UK
    Posts
    1,748
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Right click on the folder for each one in Applications and click 'get info'.... note the file size for each one.
    Compare this list with the overall size of your hard drive. (It's not on your list of specs so I don't know).

    Also Mac Cleaner has a poor reputation on this forum. Onyx is the recommended app for maintenance.
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  13. #13
    Internet problems...

    Member Since
    Sep 16, 2010
    Posts
    19
    Edited above with said info...

  14. #14
    Internet problems...

    Member Since
    Sep 16, 2010
    Posts
    19
    Sorry to be a pain but noticed that ichat, imove, iphoto, garage band, iweb all take up a lot of space.
    The first four can go but not sure about the last one in case it is essential to normal operations.

  15. #15
    Internet problems...

    Member Since
    Sep 16, 2010
    Posts
    19
    I am just going outside and may be some time...back later.

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