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  1. #1
    401 Problem when trying to connect to router

    Member Since
    May 03, 2009
    Location
    Bensalem, PA
    Posts
    17
    401 Problem when trying to connect to router
    Okay, so I've been trying to get the new Macbook Pro 15" wireless. Well, I've been trying to connect it with the router I had before the old Macbook went. I'm using the existing router. I follow all the steps to it. So, it's trying to connect and it says, "401 Problem" or something along those lines. Then it gives me instructions of what I ALREADY did. So, if any PC or Mac people can answer this question; it would be much appreciated.

    Thank you,
    -Jake
    1. Dell XPS M1530: 250GB HD, 4GB's Ram.
    2. Macintosh Macbook: 320 GB HD, 4 GB's Ram.
    3. Macintosh Black Macbook: 250 GB HD, 4 GB's Ram.
    4. Macintosh Macbook Pro 15": 320 GB HD, 8 GB's Ram.

  2. #2
    401 Problem when trying to connect to router

    Member Since
    Jun 26, 2009
    Posts
    7
    i believe i am having the same problem with a 15"mac pro. i get the error 401 message when i try to run the install wizard.

    i have the disc for the router but when i click any of the icons i get an open box of gibberish and a message at the top stating this program can not be run in dos mode.

  3. #3
    401 Problem when trying to connect to router
    Collin Bl's Avatar
    Member Since
    Apr 07, 2009
    Location
    Napier NZ
    Posts
    3,291
    Specs:
    27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S
    Quote Originally Posted by Jakew903 View Post
    Okay, so I've been trying to get the new Macbook Pro 15" wireless. Well, I've been trying to connect it with the router I had before the old Macbook went. I'm using the existing router. I follow all the steps to it. So, it's trying to connect and it says, "401 Problem" or something along those lines. Then it gives me instructions of what I ALREADY did. So, if any PC or Mac people can answer this question; it would be much appreciated.

    Thank you,
    -Jake
    What about with a ethernet cable does it work then?

  4. #4
    401 Problem when trying to connect to router

    Member Since
    Jun 26, 2009
    Posts
    7
    no! i have internet from the wall thru ethernet cable to the mac.
    no internet from the wall - ethernet cable - wireless router - ethernet cable - mac.
    i can open the wireless router settings thru ethernet cable but i am computer stupid and can not program it so it works. so far no help form this site.

  5. #5
    401 Problem when trying to connect to router
    Collin Bl's Avatar
    Member Since
    Apr 07, 2009
    Location
    Napier NZ
    Posts
    3,291
    Specs:
    27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S
    Quote Originally Posted by brewwhaha View Post
    no! i have internet from the wall thru ethernet cable to the mac.
    no internet from the wall - ethernet cable - wireless router - ethernet cable - mac.
    i can open the wireless router settings thru ethernet cable but i am computer stupid and can not program it so it works. so far no help form this site.
    That does not make sense - perhaps the best deal is to phone help desk of outfit that makes your router and work thru the settings with them.

  6. #6
    401 Problem when trying to connect to router

    Member Since
    May 03, 2009
    Location
    Bensalem, PA
    Posts
    17
    I hate bumping old threads.

    So, I've only tried connecting the darn thing 5 times. It has been telling me that when I try to connect my ethernet cable is not connected which it is. They give you all these darn directions on the Cd, but I tried them all they don't work. My older Macbook (Black 13") connected within 5-10 minutes, very easy process. This little guy just doesn't want to connect for me.
    1. Dell XPS M1530: 250GB HD, 4GB's Ram.
    2. Macintosh Macbook: 320 GB HD, 4 GB's Ram.
    3. Macintosh Black Macbook: 250 GB HD, 4 GB's Ram.
    4. Macintosh Macbook Pro 15": 320 GB HD, 8 GB's Ram.

  7. #7
    401 Problem when trying to connect to router
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,480
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    What brand and model is your router? Are you using Encryption with a key for your wireless? If so is it WEP? WPA? WPA2?

  8. #8
    todd51
    Guest
    The reason why your install CD probably isn't working is because I'm sure it has an executable file on it (meant for Windows) which OSX can't open. But this still should not prevent your MBP from connecting to it. Especially through the ethernet cable.

    Some more information such as what dtravis7 asked would be very helpful for us to try and solve this.

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