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  1. #1
    If you ever find that your Airport Extreme is dropping the signal ...

    Member Since
    Mar 23, 2008
    Location
    Canada
    Posts
    8
    Specs:
    24" iMac & MB Air
    If you ever find that your Airport Extreme is dropping the signal ...
    ... just change the channel!

    I'm running a new 24" iMac and a MacBook Air off of an Airport Extreme Base Station. I was finding the signal to be strong, but unreliable as it would suddenly drop both computers for no apparent reason. It would take anywhere between 2-20 minutes to reconnect and was frustrating.

    One call to Apple (I am new at this) and the tech recommended I change the channel from the factory setting, which I think was 1, to channel 11. The tech said the problem was likely interference from other devices in the area as I live in an apartment and that switching to channel 11 remedies this problem most of the time.

    I've now been on channel 11 for about 2 weeks and haven't once dropped the signal from either computer. It's all good.

    Again, I am new at this so this fix might very well be common sense to all of you, but hey, if you're having this problem and don't know what to so, give it a shot!

  2. #2
    If you ever find that your Airport Extreme is dropping the signal ...

    Member Since
    Apr 08, 2008
    Posts
    41
    Thanks a lot!
    I was using the Airport Extreme and getting frustrated because I would lose downloads when using torrents.
    But I switched the channel and all is well.
    Oh hey!

  3. #3
    If you ever find that your Airport Extreme is dropping the signal ...
    caribiner23's Avatar
    Member Since
    Feb 06, 2005
    Location
    Chicago
    Posts
    1,543
    Specs:
    MacBook Pro Retina 13" • iPhone 6 • iPad Air • and many iPods
    Yup--- could be interference from your neighbors or even within your own unit.

    When I lived in a condo, I had a 2.4GHz cordless phone that managed to whack my router every time I got a call. When I changed the channel, the problem went away until I heard my neighbor's phone ring and my connection went out again.

    To solve the problem, I changed the router channel again, and got a 900 MHz phone. Then a year later, I bought a house, so no more interference from the neighbors. :-)

  4. #4
    If you ever find that your Airport Extreme is dropping the signal ...
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    This suggestion and much, much more info regarding the Wi-Fi is available here.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  5. #5
    If you ever find that your Airport Extreme is dropping the signal ...

    Member Since
    Apr 22, 2008
    Posts
    15
    signal dropping
    I just read your advise on this, and im not sure how to change the channel, there are like another 10 wireless networks around my apartment, and it keeps happening, thanks

  6. #6
    If you ever find that your Airport Extreme is dropping the signal ...
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by jasonh2015 View Post
    I just read your advise on this, and im not sure how to change the channel, there are like another 10 wireless networks around my apartment, and it keeps happening, thanks
    This is done from your router's configuration web page. Accessing that web page will vary based on the make and model of the router you use. Your router's manual should cover the process. The wireless channel should be set under the heading of "Basic Wireless Settings" or something similar.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

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