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FTP problems, any ideas?


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gemigene

 
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Hi,

I have a Hosting account with DowntownHost and I always run into problems when I use a FTP program (Cyberduck and Transmit) to upload files to my account. Both program give me timeout errors when uplading multiple files and choke on just about any size of file (even 4K. Gif's).

Funny thing is, I also use the same programs to upload to 2 free Hosting accounts that I have without any problem.

Any ideas?

Gemigene
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jadefoodog
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new host maybe??
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baggss

 
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Agreed. sound's like your host has issues. Maybe you need a new one.


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gemigene

 
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Quote:
Originally Posted by jadefoodog View Post
new host maybe??
It crossed my mind but I went with them after 2 weeks of searching, reading Terms of Agreements, webmatser's forums, etc. and they came in highly recommended, not a single bad review and most of all, honest and excellent support (except for the FTP problem which they think could be from my end, they're still trying to help me out)...

Kinda confusing,
Gemigene
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baggss

 
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Have you asked them what ports they use for FTP? They could be using non-standard ports that you need to open up on your Mac.


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gemigene

 
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Quote:
Originally Posted by baggss View Post
Have you asked them what ports they use for FTP? They could be using non-standard ports that you need to open up on your Mac.
We tried that also and they do use standard ports but to no avail...

Thanks,
Gemigene
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baggss

 
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Always one to share the stupidity of others with others, someone left this as rep for me about my first comment above:

"Oh wait! I cant my the Mac! no way! Macs are perfect, it's always someone elses fault."

No spelling corrections were made, but the grammatical errors are amusing. To bad for that person that the rep had zero impact on me (no points taken)!

Back OT, it seems odd that you can use the App with other servers, but not yours. Do have Passive FTP enabled?


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gemigene

 
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Quote:
Originally Posted by baggss View Post
Always one to share the stupidity of others with others, someone left this as rep for me about my first comment above:

"Oh wait! I cant my the Mac! no way! Macs are perfect, it's always someone elses fault."

No spelling corrections were made, but the grammatical errors are amusing. To bad for that person that the rep had zero impact on me (no points taken)!
What the heck was that all about? LOL

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Back OT, it seems odd that you can use the App with other servers, but not yours. Do have Passive FTP enabled?
Yes, passive is enabled. Could it have anything to do with my OS-X firewall settings or router?

Gemigene
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Have you tried the reverse and turned off Passive Transfers? I have had that work a few times in the past.
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In my experience, these sorts of problems always relate to Passive mode one way or the other. I generally revert to good 'ol Terminal to debug them. Start a Terminal session and type "ftp your_host_name".

Enter your username and password when prompted.

Now enter the command "ls". This lists the contents of the directory you have just signed into. If you don't get anything back, you have passive set wrong, usually. In this case, kill the program (usually CTL-C will do this) and launch ftp again.

This time, after you log in, type "PASV". If this comes back as unrecogized, try "EPSV". If this comes back as unrecognized, try "PASSIVE". Different ftp servers use different forms for the command, hence the multiple options above. This command toggles the state of the passive setting. Now try the "ls" command again. This time, hopefully, you get the listing you have requested.

If the above works, you have confirmed that you have a passive setting problem. You will now have to play with your ftp client of choice to make it do the same thing you just bludgeoned the command line ftp program into doing.

By the way, if you are interested, the command line FTP client is a very good client. You can download by using the "get" command, and you can upload using the "put" command. I hate to admit it, but after two years of using Linux prior to coming to Macs, command line ftp remains my favorite ftp client.

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gemigene

 
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Problem fixed. The CEO of DowntownHost himself saw my post on another forum and moved my hosting account to another server. Talk about great service, I highly recommend this hosting company.

Thanks,
Gemigene
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Del

 
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Try FTP'ing from the console window and see if you still experience the same problems!
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I have the same problem with Transmit to my server, but not when I turn off the firewall on my Mac. Anyone else had this problem and could help me sort it out? Thanks
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Quote:
Originally Posted by mac57 View Post
I hate to admit it, but after two years of using Linux prior to coming to Macs, command line ftp remains my favorite ftp client.
Yip, my favourite too!
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Evermore

 
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i use Cyberduck and it works perfect. and is really easy to use just google it and you should find some download sites.



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