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  1. #1


    Member Since
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    PDF Compatibility
    PCs can't open the PDF files that I create with my Mac using the print PDF tool. Is this normal or am I doing something wrong?

  2. #2

    Kash's Avatar
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    What error are you getting on the Windows computers when you try to open the PDF?

    June 2007
    July 2009

  3. #3


    Member Since
    Feb 10, 2008
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    there's no error message. i'm using "windows picture and fax viewer" and the file simply does not open. can't open the file with firefox or internet explorer or any image editor, including windows paint and photoshop elements. windows paint prompts error message saying it can't recognize the file...

    by the way, PC show the file as JPG image, not PDF, even though Mac does the conversion into PDF...

  4. #4

    Aptmunich's Avatar
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    Have you unchecked "hide file extension" when you save the file?

    Try to open the PDF file in a dedicated PDF viewer - Foxit, adobe reader or something similar...

  5. #5

    knightlie's Avatar
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    It sounds as if you're doing something wrong, it may be saving the PDF with a JPG extension, or vice versa. Presumably you're choosing File->Print, then clicking the PDF button and choosing Save as PDF... from the pop-up menu...?

    Also, I'm pretty sure Windows Picture and Fax Viewer won't display PDFs (in fact, I'm totally sure of it, certainly under XP).
    [URL="http://beadia.net"]Beadia[/URL - Jewelry Business Management Software]
    I judge you when you use poor grammar.

  6. #6


    Member Since
    Feb 15, 2008
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    Try downloading Adobe reader to your PC and all your problems will be solved.

  7. #7

    knightlie's Avatar
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    Quote Originally Posted by sjwill55 View Post
    Try downloading Adobe reader to your PC and all your problems will be solved.
    Not necessarily...

    by the way, PC show the file as JPG image, not PDF, even though Mac does the conversion into PDF...
    This implies the file has the wrong extension and may not be a PDF.
    [URL="http://beadia.net"]Beadia[/URL - Jewelry Business Management Software]
    I judge you when you use poor grammar.

  8. #8

    Kash's Avatar
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    If he's trying to open a PDF in programs that don't know what to do with them, then yes, that is exactly why it isn't working for him.

    Get yourself Adobe Acrobat Reader and then open the files using that.

    June 2007
    July 2009

  9. #9

    PerryLynch's Avatar
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    Picture and Fax viewer will open .gifs, .jpegs, .tiffs, etc, but will not open a .pdf. In short, it isn't Preview.

    Adobe Acrobat Reader is what you need. Or one of it's competitors.
    Perry M Lynch, CISSP CISA
    Mac Newbie, Security not-so-newbie

  10. #10

    Kash's Avatar
    Member Since
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    Whoever neg repped me clearly doesn't know what he's talking about. Just look at this post from the OP:

    Quote Originally Posted by borasamman View Post
    there's no error message. i'm using "windows picture and fax viewer" and the file simply does not open. can't open the file with firefox or internet explorer or any image editor, including windows paint and photoshop elements. windows paint prompts error message saying it can't recognize the file...

    by the way, PC show the file as JPG image, not PDF, even though Mac does the conversion into PDF...
    Windows Picture and Fax viewer does NOT open PDF files. Don't confuse it for OS X's Preview.app, which supports many more file formats. He then tried it in web browsers and image editors, again, programs that cannot open PDF files. And it's not really showing up as a JPEG file, it's giving the OP a picture icon, denoting that he set the default program as Windows Picture and Fax viewer, not that the PDF magically turned into a picture.

    Downloading Adobe Reader or another program that supports PDF files will most definitely solve this guy's problem.

    Just because you hear hooves don't assume it's a zebra. My assumptions were not wrong.

    June 2007
    July 2009

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