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Headphone Jack issues - MacBook


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brooklyn431

 
Member Since: Jun 19, 2007
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Hi,
I am a new Mac owner and I am receiving no sound from the headphone jack. I tried plugging in several different headphones, that didn't work. I have no resorted to calling Apple tech support, only to find out that I have to pay them 50 bucks to help me. So now my only option is bringing it to a GEnius bar. Can anyone offer any suggestions before I go to leave my poor MacBook with these people? Thanks so much.
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walkerj

 
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You get sound from your speakers? Sound isn't muted is it?
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brooklyn431

 
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yes, there's sound from speakers when I unplug the headphones. I tried putting the volume up and down when I have the headphones plugged in. Doesn't help. Thanks.
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lightsguydave

 
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hmmm

Sounds like a hardware issue, maybe your headphone jack is a bit broken

If you check in system preferences, go to sound, then select output along the top. When the headphones are unplugged It should say external speakers. Then try to plug the headphones in. It should change to headphones and alter the volume some. If it doesn't do this, or you still have no sound, you may have to get it seen to professionally

Dave

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brooklyn431

 
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...and it does what you said it would, the volume changes and it says headphones. So you're telling me I don't have to go to the Genius Bar now? But how do I fix it? Please help guys, thanks so much for keeping me away from the Genius bar.
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brooklyn431

 
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Oh yea, and I don't have to pay you guys $50 either! What a scam that is. Thanks so much.
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walkerj

 
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Quote:
Originally Posted by brooklyn431 View Post
Oh yea, and I don't have to pay you guys $50 either! What a scam that is. Thanks so much.
Well, you can. The deserving member would be lightsguydave, however. I'll just accept a small stipend. Or maybe some rep.

Hopefully this resolved your issue though.
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brooklyn431

 
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I made the appointment at the Genius Bar today, but if I can avoid it....please help? The thing the other person said about testing it in the System Prefs worked, so there's something else wrong?? Hellppppp...Thanks so much.
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lightsguydave

 
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I'm sorry I couldn't be of more help although i appreciate the comments xD

Just by the by, your appointment with the genius will be free, and they will always ask you before they try to fix anything in any involved way.

Dave

"Windows users swear at their computers, Mac users swear by their computers"
SUPPORT THE SAMARITANS AND BEFRIENDERS WORLDWIDE - providing emotional support for those with suicidal and despairing feelings.

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