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  1. #1


    Member Since
    Jan 22, 2008
    Posts
    1
    Angry MacBook not mounting my NTFS external hard drive!!
    I have exhausted every possible forum and support avenue available to me and I am unable to find an answer to my problem.

    I have a 320gb USB external hard drive that works fine on my crappy Windows laptop and also works fine on my housemates iMac (running OSX Tiger). I plug the hard drive in to my brand spanking new MacBook that i have purchased to replace the old PC and it doesn't work!!

    The drive does not mount on my MacBook but can be seen under disk utilities. I'm confused as when we plug it into my housemates computer it mounts onto the desktop straight away and all my music etc is visable!!!!

    Has anyone come across this problem before?

  2. #2


    Member Since
    Nov 25, 2007
    Posts
    24
    Same problem here....
    Here's a link to some answers and maybe a solution.
    http://forum.insanelymac.com/index.php?showtopic=30487

  3. #3

  4. #4

    smartyMAC's Avatar
    Member Since
    Jun 20, 2007
    Location
    Land of Rising Sun
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    337
    Specs:
    MB White 160GB, 2GB RAM,
    Have you tried with NTFS-3g or paragon ntfs etc??
    + Tri-BOOT MB +
    MAC OS 10.5
    Mandriva 2009
    Windows 7 RC

  5. #5

    mac57's Avatar
    Member Since
    Apr 29, 2006
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    St. Somewhere
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    4,560
    Specs:
    iMac 27" 3.4 GHz, 256 GB SSD, 2 TB HDD, 8 GB RAM
    By the way, I have used FUSE and NTFS-3G on Linux for some time now and it works well. I have never seen file system errors or corruption resulting from its use. I can't comment on the Mac version of it, but FUSE and NTFS-3G seem quite solid.
    My Macs: iMac 27" 3.4 GHz, Mac Pro 3.2 GHz, PowerMac G5 Quad 2.5 GHz, G4 Cube with 1.2 GHz Upgrade
    My iStuff: 64GB iPhone 5, 64GB iPad4, 30GB iPod Video, 16GB iPod Touch
    My OS': Mac OS X Lion, Mac OS X Snow Leopard, Mac OS X Tiger, Mac OS 9.2.2, openSUSE 10.3
    I was on the Mac-Forums honor roll for September 2007

  6. #6


    Member Since
    Jul 15, 2011
    Posts
    3
    have u find any solution?
    hi.. i have exactly the same problem as yours. my external hard drive works fine on my previous macbook then when I change into my new macbook pro, it doesn't even recognize it although I've installed NTFS, the same program that I used in my previous macbook.

    Have u find any solution to this problem? I need some help, please. Thanks.

  7. #7

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,513
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Have you looked in Disk Utility? Is it shown there?
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  8. #8


    Member Since
    Jul 15, 2011
    Posts
    3
    Yap, it shown in the disk utility but it doesn't mount.
    Do u have any idea how to solve this? The external hard drive is very important to me..

  9. #9


    Member Since
    Jul 16, 2011
    Posts
    5
    Specs:
    MBP 15" core i7 Quad; MBA 13" core i7; multiple Mac Minis; Mint PB 12"
    Take a look at Finder Prefs
    Just a thought. Go to Finder on the top menu bar. Select Preferences and make sure that the box for External Disks is checked off.

  10. #10

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,513
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Quote Originally Posted by Tosun View Post
    Just a thought. Go to Finder on the top menu bar. Select Preferences and make sure that the box for External Disks is checked off.
    On the General tab if you want it to appear on the Desktop and in the Sidebar tab if you want it on the sidebar in Finder.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  11. #11


    Member Since
    Jul 15, 2011
    Posts
    3
    thanks for ur help guys but I've make sure that box for external drive is checked and it still doesn't show up in finder. Does this kind of problem usually happened? I've try to mount it from the disk utility but it doesn't work.

    Any other suggestion? thanks.

  12. #12

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,513
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    After you've checked those off in Finder preferences, unplug the drive and plug it back in.

    Disk Utility - did you select the partition and not the drive?
    And does the mount button become active or is it still greyed out?
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  13. #13


    Member Since
    Jul 16, 2011
    Posts
    5
    Specs:
    MBP 15" core i7 Quad; MBA 13" core i7; multiple Mac Minis; Mint PB 12"
    Do you have another USB drive to try and see if it mounts? It may be helpful to find out if the problem is with the drive or the Macbook.

  14. #14


    Member Since
    Jan 17, 2010
    Posts
    1,466
    Specs:
    2.8 GHz 15" MacBook Pro OS X 10.7.x & some old Macs
    You've probably already tried this but my NTFS hard drive takes several seconds to mount. I also thought there was a problem but it just took a long time. My other Mac hard drives mount almost instantly.

  15. #15

    baggss's Avatar
    Member Since
    Oct 10, 2004
    Location
    Margaritaville
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    10,320
    Specs:
    3.4 Ghz i7 27 in iMac (2012), 3.4 Ghz i7 MacBook Pro (2015), iPad Pro (2014), iPhone 6+
    If the drive has any kind of built in security protection turned on, mount it on a PC and turn the security protection OFF. I've run across a number of drives that have password protection turned on on the PC side and none of my Macs will mount them.


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