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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Uninstalling problem!


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tjreese

 
Member Since: Jan 15, 2008
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I purchased the SPAIN version of Rosetta Stone Learn to Speak Spanish. I installed the application CD and immediately realized that I had installed the wrong version of Rosetta Stone. I needed the Latin American version. So I returned the Spain version to the store and they exchanged it for the Latin American version. I dragged the installed (Spain version) from Applications to Trash. I start over using the CORRECT CD to install the Latin American version. When I open up the software it is still the SPAIN version and it will not allow me to enter the Activiation key that came with the Latin American - which is what I need. How in the hec do you uninstall??? HELP!
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rman

 
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There maybe some preferences files left behind from the other installation. Try searching your system for rosetta or a portion of the name of the installed application. If you find anything trash it and start over.

Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!
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tjreese

 
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I searched System Preferences for "Rose", "Ros" and nothing was came up. So now what? Any other suggestions. I'm new to MAC and am not as savvy with this as I was with Windows so any direction on where to look or what to try is appreciated!! I've tried trashing and reinstalling the Latin American version that I want and it always comes up with the same - Spain
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rman

 
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Member Since: Dec 24, 2002
Location: Los Angeles, California
Posts: 12,591
rman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud of
Mac Specs: 2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi

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Do a spotlight search for ros.

Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!
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