Uninstalling problem!

tjreese · tjreese #1 (**permalink**)

01-15-2008, 02:36 PM

I purchased the SPAIN version of Rosetta Stone Learn to Speak Spanish. I installed the application CD and immediately realized that I had installed the wrong version of Rosetta Stone. I needed the Latin American version. So I returned the Spain version to the store and they exchanged it for the Latin American version. I dragged the installed (Spain version) from Applications to Trash. I start over using the CORRECT CD to install the Latin American version. When I open up the software it is still the SPAIN version and it will not allow me to enter the Activiation key that came with the Latin American - which is what I need. How in the hec do you uninstall??? HELP!

rman · rman #2 (**permalink**)

01-15-2008, 03:57 PM

There maybe some preferences files left behind from the other installation. Try searching your system for rosetta or a portion of the name of the installed application. If you find anything trash it and start over.

tjreese · tjreese #3 (**permalink**)

01-15-2008, 09:46 PM

I searched System Preferences for "Rose", "Ros" and nothing was came up. So now what? Any other suggestions. I'm new to MAC and am not as savvy with this as I was with Windows so any direction on where to look or what to try is appreciated!! I've tried trashing and reinstalling the Latin American version that I want and it always comes up with the same - Spain

rman · rman #4 (**permalink**)

01-15-2008, 10:48 PM

Do a spotlight search for ros.

rman #2 (permalink)
Inactive Staff Member Since: Dec 24, 2002 Location: Los Angeles, California Posts: 12,591 Mac Specs: 2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 \| 15in MacBook Pro 2.2GHz OS X 10.6.8 \| 64GB iPad 2 WiFi	01-15-2008, 03:57 PM There maybe some preferences files left behind from the other installation. Try searching your system for rosetta or a portion of the name of the installed application. If you find anything trash it and start over. Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!
	QUOTE Thanks

rman #4 (permalink)
Inactive Staff Member Since: Dec 24, 2002 Location: Los Angeles, California Posts: 12,591 Mac Specs: 2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 \| 15in MacBook Pro 2.2GHz OS X 10.6.8 \| 64GB iPad 2 WiFi	01-15-2008, 10:48 PM Do a spotlight search for ros. Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!
	QUOTE Thanks

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Problem With Keyboard......	mmcltd	OS X - Operating System	4	02-02-2010 06:47 PM
Microsoft Messenger Problem	millenium_spike	OS X - Apps and Games	4	09-16-2008 01:11 AM
Colour Problem On One Account	stewart	OS X - Operating System	0	08-25-2006 07:42 PM
Problem uninstalling	playm0de	Switcher Hangout	3	07-08-2006 01:19 AM
G3 Hard Drive problem	joe mama	Apple Desktops	1	02-18-2004 01:22 PM

Uninstalling problem!

Internet Services

Web Development

Digital Marketing

Consumer Tech

tjreese #1 (permalink)
Member Since: Jan 15, 2008 Posts: 2	01-15-2008, 02:36 PM I purchased the SPAIN version of Rosetta Stone Learn to Speak Spanish. I installed the application CD and immediately realized that I had installed the wrong version of Rosetta Stone. I needed the Latin American version. So I returned the Spain version to the store and they exchanged it for the Latin American version. I dragged the installed (Spain version) from Applications to Trash. I start over using the CORRECT CD to install the Latin American version. When I open up the software it is still the SPAIN version and it will not allow me to enter the Activiation key that came with the Latin American - which is what I need. How in the hec do you uninstall??? HELP!
	QUOTE Thanks

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)